Have just returned from a week at the Alta, It is pretty dated , had to wait a day for a kettle , Minimal cutlery of dubious hygenic standard, beds very hard and no duvets, Poor lighting in room and when a bulb blew waited over two days for it to be replaced, in the end my girlfriend stood on... More

Our flight was delayed coming in and we arrived very late we were given a seventh floor apartment with what felt like a 'waist high' walled balcony I stepped out for a few seconds and did not feel safe so asked the next day to be moved - The staff were very accomodating and we were move to the 3rd... More

I stayed 7 nights in Alta with my family (2 adults, 2 children). The night we arrived, there was a very rude receptionist who didn't even say hello to us. When we entered in our apartment, there was a huge cockroach crawling in the bedroom floor! During the first 24 hours, we saw a total of three cockroaches in our... More

We are just back from staying in the Alta, this was our second time staying there and we certainly plan to return. They have a super location just a short walk from the wonderful Lido and in the centre of everything. The apartments are spacious and extremely clean and well equipped. The only fault we found was there was no... More

My wife and I stayed at the apartments for the whole month of September visiting family. We had a corner balcony on the 5th floor with lovely views of the sea and Teide. We wanted a self catering hoiday with a good location and low cost if possible. The Alta apartments delivered on all these factors. We had good access... More

Just got back from staying in the Alta Apartments, and we had a fantastic time! Loved the Apartments, nice and fresh, good decor for a holiday let, fantastic position, and friendly reception staff made this a holiday to remember, and we have enjoyed it so much we plan to go back for a longer stay in summer 2012! Puerto is... More

We were visiting some friends who just moved to Tenerife so they recommended that we stay in Puerto de La Cruz. So glad we did and even more happy we found Alta because it was the perfect location. I really loved that it was more like a little "apartment" instead of a hotel. We didn't need all the frills of... More

We visited the alta apartments as 2 adults, a 11 yr old and a 13yr old. We arrived late and took the lift to our room (which was number 404) a 2 bed apartment. The apartment was spacious with a kitchen area and a large balcony. the rooms were a good size too. The bad points of the apartment; 2... More

Spent a week here with my wife. Spacious accommodation with large siiting room (+TV) , well stocked, clean kitchenette, good sized bathroom and bedroom. Balcony on two sides with sun all day and views of the sea on both sides and Mount Teide on a clear day. Great value - 4* accommodation for 2* price. Room cleaned daily. Quiet at... More