i had read the previous reviews and expected a hotel a little past its best. i was pleasently suprised to find this wasnt the case. staff where very helpful , the public rooms where very grand and the bedrooms we had couldnt be faulted.We ate in the restaurant on 2 nights, after the first night i just thought i had... more

Not sure how this hotel rates five stars. We were at the hotel fours nights. The Negative - We could hear every word said by our neighbors, knew when they were showering or flushing the toilet and when they were coming or going. We awoke each morning to the thuds of room doors being closed. The fitness center had one... more

We booked into the Real to spend the night before our ferry trip back to the UK. Our room was overlooking the beautiful Bay of Biscay, and the sandbank and peninsula, we could also see the Magdalena Castle - stunning! Unfortunately - even though it was included in our room rate, the Spa was closed, so I had to wave... more

I cannot say enough about how lovely the hotel and our room were as were the helpful and gracious staff. The view from the room was magical as we woke up to the Bay of Santander every morning, hazy at times and sunny enough to sit on the balcony during the day when we came back to the hotel for... more

Superb 5* Hotel. Stayed two nights on start of tour of N. Spain. Our deluxe double room wuith bay view was on the top floor and although huge, room for five double beds, had a small attic dormer window so, although there was a view, it was difficult to see. The room came with a large jucuzzi bath. The service... more

We stayed at the Real for 2 nights for a wedding that we attended at the hotel. The double room we stayed in was spacey and well appointed but it turns out that there are rooms with gorgeous views of the Bay that we were't even aware of. I would ask for a room with a Bay view. The hotel... more

What a lovely hotel. Majestic throughout, excellent room, superb service an absolute dream. We travel a lot and this is a hotel that we would love to return to in the not too distant future. From the moment we arrived we felt relaxed. Excellent service throughout...superb breakfasts...a good selection of snacks for lunch and an excellent dinner menu. Ample parking... more

What a complete disappointment! We went with our 13 year old son. We have decided to stop using LHW as a guide. First of all- the hotel is completely worn down, from beds to furniture and carpets. We went for a drink in the bar when we arrived. It was full of normal houseflies, huge yellow ones! Completely gross! The... more

After a recent trip through France and Spain we were looking for a hotel in Santander before the ferry home. My husband found this hotel on Tripadvisor and we turned up during a hail storm. We were very impressed with the hotel although is is a good 10 minutes walk to the beach and a very steep 20 minutes walk... more