Really nice hotel, very luxurious and fantastic location, only a short stroll from the cathedral etc. We didn't have much dealings with the staff so I can't comment on the service really but they did order taxis for us on a few occasions. The room was really lovely, huge bed, lovely old style furniture, large bathroom with separate toilet. Would... more

You will find yourself in the middle of the medieval town! It was a palace and, in fact, the hotel still has some ruins for you to explore. It is luxurious and a very nice (and close) place to return after long walks up and down cobblestone hills. It is hidden but it was remarcably easy to find due to... more

Our stay at Hotel Palacio was lovely and restful. The hotel is close to the sights but far enough removed to guarantee uninterrupted sleep. Very true what others have written about the spa making it a 5 star - if you pay the exorbitant fee and also that service is seemingly limited to a couple people at a time. Also,... more

We stayed in this hotel for 3 nights for our "minimoon" . The hotel was nice and in a handy location for exploring Toledo. The hotel is a five star rated hotel and although there is a well regarded restaurant, we chose to eat out instead. There is a spa, however, there is a hefty charge for using the facilities,... more

The hotel is well-located within walking distance to restaurants and all the major tourist attractions in Toledo. The facilities were modern and very well appointed. Our room was tiny...I mean really tiny...by far the smallest we have had in years. We were also assigned a smoking room even though we asked for a non-smoking room. The reception desk was often... more

I stayed at the hotel earlier in February at the start of a short trip through Spain. I have passed through a few hotels as I was sightseeing and would say that this hotel is definitely top of the range. It's really close to the cathedral and other main attractions in Toledo - though the streets are quite narrow and... more

Great location (in the heart of the medieval city, next to the cathedral), great deco and good service, but my room was quite small and very dark for a 5* hotel. The food and wine at the restaurant of the hotel were both outstanding! more

Our room was comfortable, nice bathroom, exercise room downstairs and OJ available in lobby. But, we had a mixup with a dinner reservation and it was the front desk's fault. I attribute the mistake to their not understanding English fluently, yet saying that they did and that they completely understood exactly what we wanted. (or, it could have been negligence).... more

After driving around Toledo, an AMAZING little city, we decided to cancel our reservation in Madrid for the last night in Spain, and stay in Toledo. Found the Eugenia by chance and they had a room for 170 euros. I just read the prior reviews and had a VERY similar experience as the person who had bad service. The front... more