My colleague was robbed in that hotel. Someone entered his room with a card while we were all out, and opened a safe box (with an electronic code). His net book, camera and a lot of money are gone. Hotel manager and staff were incredibly unconcerned. They called a police after half an hour arguing that my colleague should wait till morning. The manager told us - it happens sometimes. They just waited us to leave. Despite their words that they have a system which registers every entry in the room, they didn't bother to check who used a card to open that room in a precise period o time while we were all out. No one ever mentioned anything about refunding, although hotel statement is that things in safe boxes in the rooms are their responsibility.
Recommendation: don't go there if you have any other option. If you go, bring all your values with you when you leave your room. more