Just as the previous reviewer has said, I was expecting something pretty awful after reading the previous reviews. Having spent 3 nights at this hotel I can honestly say we had no complaints. Yes it is not four star by any means with regards to its amenities, decor etc, however, I don't feel I paid a four star rate. Most... More

Have read some of the reviews on here and was not expecting a good stay.. How wrong! great location, great reception staff, really comfy beds, great toiletries (and plenty of towels) very clean, great value for money.... would highly recommend and would stay again absolutely. The location was the best part, 2 mins walk from the port, 2 mins walk... More

Stayed at the eurostars laietana palace 15th May for 3 nights. The hotel was ok and the staff were very friendly and helpful but there are nicer places to stay. It is on a very busy and noisy road and the metro runs right underneath it. So every time one went through you could hear it and the room vibrated.... More

First, I must say that I read reviews about how bad the beds were and thought, "I could sleep on a rock". I could and would prefer it to the bed we had in this hotel. It was hard, lumpy and my middle was higher than my head, even with the pillow. There was no AC (it physically existed, but... More

Excellent location it is is true that the hotel could do with a bit of a facelift if it wanted to pass for a 4 star but really the multi -lingual staff were so pleasant, they couldn't do enough for us! I wish the room had been cleaned and the bed made by 3pm, when we came back for our... More

The only pluses for this hotel are the location,the free wifi and the safe.Definately not a 4 star,3 at best.Situated on a very busy Main Street we expected some noise,but the Underground Metro could also be heard,so not for the light sleepers amongst us.Our room was ok for size (102) but overlooking the street,there is a hotel plan on each... More

Having just returned from a weekend at this hotel ( 25-28th Jan 2013 ) I have to strongly disagree with some of the reviews here. ( and i'm not the easiest to please where service is concerned - just ask the hubbie!! ) I have stayed in some very expensive hotels and not been as pleased with them as I... More

This is most definitely not a four star hotel: 1. The bed was terribly hard, small and squeaky. 2. The room was tiny, the walls were not soundproof and you could hear everything from the room next door (flushing, etc) 3. The 'view' from the room was a pile of rubbish. The window couldn't even be opened because there was... More

Very disappointed with this hotel. Looking at the pictures posted by the previous reviewer, we had the same or similar room. It was incredibly small, wardrobe was antiquated, broken at the bottom and impossible to hang anything longer than a shirt in. The bathroom was tired and chipped, the TV had no English language channels ( not a major problem,... More