The staff are just that but then this is a city hotel. Jordi at reception was professional but I never felt welcomed. The rooms were clean but it could have been anywhere as the lacked any character. The bath rooms were generous and the hot water had lots of pressure and after cycling all day it was a real pleasure.... More

This hotel fit the bill in many ways for us. They were very helpful with orientation and information about the city. The rooms were a good size, excellent facilities, great showers and very clean but comfortable. Parking for our car was convenient and not badly priced. Loved Girona as a place - we had a brilliant meal in great surroundings.

The room we had was in the 3star Hotel Ultonia section of this hotel which also has Hotel Gran Ultonia 4 star rooms. We were upgraded from standard to superior without extra cost and parking in the hotel underground car park was given to us free. The lifts were new and very efficient all the way from the car park... More

I stayed at this hotel with a group of family members. It is more like a business hotel where everything is on self-service but otherwise the staff was very friendly. A decent layout of breakfast including some hot food was good to begin the day with. The front desk did not offer much help in organising taxi or any other... More

We stayed at Hotel Gran Ultonia in Girona, Spain for three nights last week. The rooms were very nice, the front desk service was impeccable and the breakfast buffet, excellent. The only thing I did not like that the room smelled of cigarrette smoke. I do not think they have non-smoking rooms. We opened the Windows as long as we... More

when we arrived at the ultonia we were offered an upgrade to the grand for ten euros a night. we took it after reading the reviews, fantastic room, my husband said he wanted to spend our two days in the bathroom. we stayed room only which was fine. the hotel is ten mins walk from bus and train station and... More

I have just returned from a lovely 3 night stay in the hotel gran ultonia which was wonderful. From check in to check out the staff were great very polite, helpful with all questions we had etc. The room was lovely very clean, modern with a fridge and the bathroom was fab a lovely shower and plenty of clean towels... More

Stayed here as part of a group of cyclists . The staff were really helpful accommodating our bikes in secure storage . Everything ran very efficiently . The rooms were very clean and comfortable . Very close to the town centre . Breakfast was E12.50 . I like a long breakfast so I thought it was good value . There... More

Really surprised given positive reviews by others. Good things were the location, parking and the room itself - basic but nice. However, some pretty big drawbacks for a 4 star. The noise on 1st floor was unbearable. There was a party going on below and we eventually had to change room. Our friends had a lot of street noise till... More