The location is the most positive aspect in this hotel: quite near the Royal Palace and the Gran Via, with a metro station in the square just ahead. But the hotel is good, despite not for those looking for luxury or immaculate services. The positives: The comfort is adequate; the bed and pillows are very good; the room is bigger... More

The Staff at the hotel is very friendly & warm. Always helping. The rooms are self sufficient with all the reqd. amenitites. Had wonderful time. The service too is good. The staff can speak english as well. It is centraly located in Madrid with the Metro station close by & all the bus stands too, nearby. It is good value... More

Had 2 adjoining rooms (2 brs 2 bathrooms 2 kitchenettes + living area) in mid June. Rooms were very clean and front desk very helpful. Personally did not love the location at the lower end of the gran via, but there are ameities nearby in walking distance. Temperature in Madrid was in mid thirties on several days and unfortunately the... More

Amazing! This hotel is in a prized location and the hotel staff are very friendly. Can speak little English but they will alway be willing to help. The metro is few yards away and very cheap Would stay here again!! More

This hotel is located in the center of Madrid, close the Gran Via and near the Royal Palace. We stayed in a triple room wich had a small kitchennet. The room was very clean and nice. The staff was helpful. From Barajas airport, we have to take the metro to the Nuevos Ministerios station (line 8). At this station we... More

When I arrived at this hotel to check-in, I found two of my fellow guests paying their bill in cash – and counting out coins to come up with an adequate sum. Now I have nothing against extreme budget travelers – I myself traveled this way on my first trip to Europe over 25 years ago. I have many happy... More

Location: okay, but not great. Not so close to many sites but close to public transportation and city sightseeing buses. Room: the first room we were showed to reeked of smoke. We had asked for non-smoking so we switched. This room had a funny smell but after leaving the window open for a while the smell wore off. The room... More