Have just returned from a 5 night stay in this hotel. Unfortunately I had booked it before I read any reviews and was dreading staying there. However, when we arrived we thought we must be in the wrong hotel! The reception area is large and brightly lit, spotlessly clean. Admittedly the decor in the bedrooms and hallways is a bit... More

I love this hotel. Its location is amazing! Directly across the street from Principe Pio Metro station and mall. A Short (UPHILL) walk to the royal palace. I had a gorgeous view of the back of the royal palace from my window! There are only 2 downfalls to this hotel! First, the WIFI is VERY low signal and really only... More

The Hotel Celuisma Florida Norte is conveniently located near public transportation and directly across from Príncipe Pío shopping mall. It is also very close to the Royal Palace, which can be seen from the street. The breakfast buffet is very good and has a variety of options to choose from. The rooms are clean, and the service is ok, although... More

Room was beautifully clean and kept so by the housekeepers (10 out of 10) Close to shopping centre for wifi and coffee. That (apart from two reasonably helpful desk clerks and the welcoming smile of the breakfast check girl) is it. IGNORE the 4 stars - think tired Youth Hostel. Bare in mind I was in the room for over... More

I was very disappointed at the standard of this supposedly '4 star' hotel. The reception staff were not at all friendly or helpful. I left my room key in at reception one evening and was asked what my problem was! When I hurt my knee and required ice, there was no ice-pack available. Neither was an iron available in the... More

We've stayed here several times and it is a great hotel. Florida Norte is steps away from the Royal Palace gardens, and in the summer its a cool retreat from the city sidewalks. Prinpcipe Pio station is across the street and offers shopping, coffee, beers and subway connections. Two blocks down the street is Casa Mingo (excellent rotisserie chicken.) We... More

This hotel was not bad overall. It was booked by EF Tours, so I really didn't have a choice in the matter! The room was small, but clean. I had to ask for a blanket as the maids took mine during their cleaning and did not return it. The bathroom was clean as well. Overall, the facilities were modem, but... More

This hotel is totally overrated. It deserves at last 2 stars. It might have been a 4 stars hotel back in the '70s, but nowadays it's nothing more than a low category Comfort Inn. The whole hotel is dates. Old and dirty tapestry covers up the paper thin walls, through which you can hear what's happening in the next 2... More

A good hotel, rooms a little outdated but spacious and comfortable, good service overall, good enough location to get around Madrid, public areas very spacious but decor outdated - so not romantic, not trendy, not 4 star but very good value for what we paid.