Lovely elegant hotel in the centre of Madrid. Comfortable, quiet with tea and coffee making facilities in the spacious and well appointed room. Breakfast was extremely good value with a huge choice. Many restaurants and tapas bars immediately nearby and all the tourist sites within easy walk. Staff were very pleasant and helpful. Altogether a most enjoyable stay, and very... More

This hotel is right in the center of everything. You can walk everywhere and there is always something to do. The front staff was amazing with helpful phrases and directions. Thr rooms were clean and spacious with good balconies. The hotel is close to many subway stops. However unless travelling to bernabau or somewhere outside thr city this is not... More

We stayed at the NH Palacio de Tepa which was right on a small plaza which madeit very festive in the evening. The plaza was a great place to grap a drink and a lite bite, while soaking in the spainish culture. All around the hotel were some great walking areras. The hotel was very clean and even though you... More

rooms are of a good size, most of them with balconies. extremely clean with a great breakfast buffet. you can order hot dishes and champagne is available. the location is wonderful on a lively plaza with dining options or stop for a drink at the end of the day. good wifi and they gave us a handful of passwords to... More

My first trip to Madrid was rewarded with an excellent experience at this NH location. My room (#110) was of reasonable size, very clean and included all the necessary accomodations including free wireless. The staff were very helpful and the housekeeping prompt. I did enjoy the breakfast buffet on one AM which was very good although at 25 eu, there... More

Five Stars, it ain't! We have stayed in a few true 5 star properties in the Central Madrid area and they were truly 5 star. I would call this a better Holiday Inn, but not by much. The location is great, you are in the center of everything. Beyond that, everything is else is pretty hum-drum ordinary. The "free" Wi-Fi... More

Stayed with my girlfriend and do not recommend this hotel at all for the price. 4 stars is generous. 5 stars is a joke. They are just trying to squeeze the most money out of you with very standard fittings, an incredibly uncomfortable bed and complicated low speed wifi which works half the time. The only nice touch was the... More

I was really looking forward to a 5 star hotel which I meticulously researched but left very disappointed. It wasn't bad but simply not 5 star. A five star hotel should wow and this just doesn't. This is just a really nicely presented Holiday Inn and not worth the high price. Pros: -Excellent location (near many restaurants; 5 minute walk... More

Stayed recently 18-22April for 3nites total.Nice Hotel Great location my question is who gives out the ratings as this hotel was just about a *4 and not *5 as we were lead to believe when booking.Servers at breakfast were the slowest and most dis- interested group I ever came across on my travels.Breakfast buffet was exactly the same each morning... More