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All 453 Madrid hotels »

Hotel Villa Real

5.0 of 5
Plaza de las Cortes 10, 28014 Madrid, Spain
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Ranked #60 of 453 hotels in Madrid
4.0 of 5 stars 324 Reviews
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324 reviews from our community

What travellers say about this hotel
  • Prado museum(3)
  • Friendly and helpful(3)
  • Junior suite(3)
  • Very clean(3)
Traveller rating
    151
    112
    35
    14
    12
Only show reviews for Family (32) | Couples (114) | Business (33)
Date Rating
PamRai
London
Contributor
13 reviews
43 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

Just returned from 4 nights at the Villa Real. Very polite and very helpful staff. We had a late flight so they offerred us late check out, which was fab, very kind! Location is excellent if you want to be very near the centre but want some peace and quiet too. We had a junior suite (lounge, bedroom, big bathroom,... More

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scrfcnr
Oslo, Norway
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 7 February 2012

Stayed here for 3 nights. Gave me everything I was expecting from a 5 star hotel. Easy to reach with a taxi from the airport, euro25. Very helpfull staff and great location for exploring Madrid. Alot of restaurants in the area/backstreets. More

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DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
15 February 2012

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel Villa Real. We hope to see you again. Best regards, Felix Garcia Hernan General... More

burrito_of_london
London, United Kingdom
Senior Reviewer
9 reviews
1 helpful vote
1 of 5 stars Reviewed 3 February 2012

I could hear my neighbors talking in my room. There must be a problem with their walls... I complained and I had to move to a new room. The breakfast was amazing though. More

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DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
7 February 2012

On behalf of all of us at the Hotel Villa Real, thank you for taking the time to complete the recent Trip Advisor Review. I wanted to follow up with you personally, as you are a most valued client and we appreciated receiving your feedback. First of all,. I have shared your comments with the entire team at the Hotel... More

GranDia
Top Contributor
53 reviews
39 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

There are not very many hotels in the world where all you need to do when you check in is to pick up your key card, and off you go to your room. That is great service. Well, maybe it is because I have stayed in this hotel many many times the last decade. Still, one cannot ignore this service.... More

Was this review helpful? Yes
DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
26 January 2012

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More

scobal
New York City, New York
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

This is a nice hotel, good value and in the best possible location but without the noise of the busiest areas. It is very close to the Prado and other museums and a short walk from everything else you would want to visit in Madrid. The hotel is clean and the staff are attentive. Ask for a room with a... More

Was this review helpful? Yes
DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
18 January 2012

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More

goddesstraveler
San Jose, California
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 5 January 2012

stayed here between Christmass and New Year 2011-2012. The location was perfect and the staff was extremely friendly and helpful. My luggage didn't make it to Madrid with me and as soon as I mentioned it during my checkin, the hotel staff took the information from me and began following up with the airline for me. This is just one... More

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DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
10 January 2012

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel Villa Real. We hope to see you again. Yours sincerely, Felix García Hernán General... More

Barbarryan
New York
Reviewer
4 reviews
11 helpful votes
5 of 5 stars Reviewed 5 January 2012

Stayed at the Villa Real during December, 2011, for several nights. Located in a central part of Madrid, good for quick walks to many major attractions including Prado Museum, Plaza del Sol. Medium size, (somewhat boutique); not in the size, scale, or glitz of the nearby Ritz or Westin Palace, but very nice in a charming and classy way. Great... More

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DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
10 January 2012

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel Villa Real. We hope to see you again. Yours sincerely, Felix García Hernán General... More

chabolilla
Baltimore, Maryland
1 review
4 of 5 stars Reviewed 2 January 2012

i stayed at the villa real for 2 nights on my way back to US after visiting relatives in Spain. The location is amazing, steps away from the three main museums in Madrid. Service was good and the room lovely, with two levels and a window overlooking plaza de las cortes, I could see the building of congress with christmas... More

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suzannezbuck
Buck Hill Falls, Pennsylvania
2 reviews
5 of 5 stars Reviewed 10 December 2011

member of Derby hotel chain, this is a sweetheart of hotel, perfect size (5 stories) and you want to stay on top floor w/ a terrace over looking the Plaza de las Cortes below and the beautiful Hotel Palace just at corner! ideal location, withing walking distance to everything ... el Prado, la Plaza del Sol. la Plaza Mayor ...... More

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DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
14 December 2011

Dear Sris. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More

mikaso
Puerto Rico
Senior Reviewer
9 reviews
24 helpful votes
4 of 5 stars Reviewed 29 November 2011

After many stays, we maintain our opinion but have to lower it to Very Good instead of Excellent. This is a great choice of hotel in Madrid for many reasons. Service is excellent and its location unsurpassed. Our only comments are that the little details, like water and breakfast, have increased in price dramatically. Furthermore, consideration of the use of... More

Was this review helpful? Yes
DerbyHotels Direccion, Director General at Hotel Villa Real, responded to this review
1 December 2011

Dear Sir. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More

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Hotel Villa Real Also Known As

  • Real Hotel Madrid
Address: Plaza de las Cortes 10, 28014 Madrid, Spain

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