Stayed for 5 days in June while on a business trip. Location is fantastic, right in the heart of madrid's busy shopping district and within easy walk of plaza mayor and the palacio royale. I felt very safe here, the staff were friendly and helpful without being intrusive. Breakfast was good, transfer back to airport was much better than the... more

I just returned from my trip to Spain and I had spent 5 days in Madrid at this hotel. I found the room to be small, but clean. I was traveling alone, so a lot of room for just me was not required. I was on the 3rd floor, facing the street, so I had a little balcony, which was... more

The Carlos V has a great location, right in the heart of Madrid, very close to all the main sights, attractions and nightlife. Despite this it was quiet. On entering the room, got a surprise that the 5th floor odd number rooms have double doors leading to a lovely roof terrace. The room was comfortable, nothing flashy but clean. The... more

We stayed at the Carlos V for four nights and found it a very good value. The rooms are small, but very clean and quite adequate. I had read reviews on this site about noise from the street so we asked for a room away from Preciados (the busy pedestrian street at the front of the hotel. We had no... more

Standard business hotel with no frills and in a reasonable position fairly near metro stations and a long walk from the Prado. The info pack says that complimentary coffee and tea will be served in rooms 24hrs a day, but that is not as convenient as having tea making facilities in the room. There is a charge for a safe... more

It was a comfortable room, but no view. Nice hardwood floors and flat screen TV. The staff was accomodating and it was one of the best hotel showers i've ever had. The location was the best part. All of the great attractions were within walking distance or a very short metro ride. The Palace, Plaza Mayor, the Prado and lots... more

We arrived at madrid airport and were picked up by aerocity. Aerocity dropped up off right outside the hotel door, checked in no problems. Hotel is in an excellent position and 5 mins to sol. Room was big for 3 people and a very nice bathroom. No view in the room but wasnt bothered as we were only in the... more

My wife and I stayed recently and the hotel was ok. We were greeted by a friendly staff from the moment we checked in. The room was okay, a little small but it was clean. The TV in the room had a 15" screen and our window overlooked an interior courtyard. It was quiet at least. The bathroom was also... more

I was there with a friend. We were combining a work conference with a short city break. We booked early bird specials online and had email confirmation. When we checked in they refused to accept this and charged me a higher rate for a worse room. The hotel is in the centre which is fine, but a word of warning,... more