The Park Hyatt in Madrid is quite simply not worth the price tag of 450 US Dollars. I stayed here in February of 07 and was impressed by the lobby, Champagne bar, and fitness center. However, our room was dated and the bathroom left a lot to be desired. It was outdated and it had a combined shower/tub with poor... more

The worst service EVER. I have traveled all over the world and this beats them all in rudeness. The reception staff was out of this world rude. I have never been so unhappy at a hotel. They do not care about being polite or nice. Other guest were also complaining about how rude they were. This is not a Hyatt... more

Apalling Service, Noisy and over priced are the kindest comments I can make about this hotel! Should not be a Park Hyatt and cannot call itself 5 stars. We have stayed at this hotel 3 times now and the last time was the last! We had a terrible stay and the noise from the above room was just intolerable. We... more

I stayed at the Park Hyatt Villa Magna in Nov. 2006 for 4 nights. As other reviewers have mentioned, this hotel's location is fantastic - especially for shopping on Serrano Street. The hotel is also connected through a very short breeze way area to El Corte Ingles department store. This department store has a fully stocked supermarket in the lower... more

The Park Hyatt Villa Magna is considered one of the top properties in Madrid, and deservedly so. The service is top notch. The hotel is located on a beatiful tree lined boulevard in the Salamanca district- equivalent to the Madison Avenue area of New York. Designer stores are right outside the hotel door. Location is convenient to central Madrid, and... more

From the outside the hotel looked very unattactive, but once inside, it was delightful.....decorated in an old fashioned way....even the elevators are wood panelled! The room spotlessly clean, sumptiously comfortable. Heaven. The restaurant off the lobby was great and were very kind to us by letting us order off menu a simple green salad and grilled lamb chops. Nice simple... more

Last weekend we stayed at the Hotel Villa Magna, a Park Hyatt while being in Madrid for Christmas Shopping. I loved it. The hotel is very stylish specially this time of the year. The Christmas decoration is simple, elegant and impressive at the same time. Rooms are very spacious and bathrooms are huge. Our room had a beautiful view at... more

I just returned from a business trip to Spain. This time I stayed at the Park Hyatt Madrid. Although the building is not spectacular the entrance sure is! Check was a matter of minutes. The front desk staff is extremely well trained, efficient and they speak english fluently. Something that can't be said from other 5* hotels in Madrid. I... more

I regularly stay in hotels on business and this is one of the most disappointing I have used. The first room I was given stank of smoke and was in a very poor condition. The second whilst not smelling of smoke had decor that was equally as tired. The main problem, however, is that the hotel is very noisy. The... more