The executive room was clean and huge by European standards. The closet was huge. The bathroom the shower and bath tub are combined. Our breakfast was included in the rate. Else the breakfast for 22 Euro is not worth it. We also had a free internet included in the rate. There was a bug in the system. The internet had... more

We stayed at the Westin Palace using Starwood Points, so our room was free. Though the hotel is nice, and the service was very good, I would have been very disappointed if we had actually paid the list price for the room. Of course, the location of the hotel is fantastic. However, the room decor was a little tired, and... more

Westin Palace Madrid, is very conveniently located just in front of El Prado and other museus in Madrid, very close to the Parco del buen Retiro, and in walking distance from Plaza del Sol. Rooms and service are just what you could expect from a Westin hotel. But just because of that when you are in the hotel, you just... more

From what I read about this hotel, we were very excited to be spending 3 nights there. When we entered the hotel, you could just feel the history. It was a beautiful hotel. The rotunda is amazing. Unfortunately, they turned it into a Westin. A few things bothered me about this hotel... 1. 5 times over the course of 3... more

Stayed 3 nights at this primarily business property in a perfect location in the city of Madrid. You are within 10-15 minutes walking from all of the major sites so the location is perfect - even better than the Ritz in my opinion. Breakfast was wonderful - make sure you buy a package that includes it. Room was nice but... more

Stayed here for three days this weekend as well. Busy hotel with people coming and going at all hours. Great check-in and scored a jr suite for the three nights. Everyone was great who we encountered and always helpful. Huge room and bathroom compared to other hotels we have stayed in. Close to great bars/tapas, jazz bars, restaurants, sights etc.... more

I booked this hotel this weekend passed based on the reviews here on tripadvisor. The hotel looks like a five star, lots of chandeliers marble everywhere. That's where it ends. The concierge was gruff, the service very slow. Really the only thing five star about this hotel are the prices in the bar. Extortion. Two biers for 21 Euro. It... more

The Westin Palace combined the elegance of an old-world hotel with modern touches and comforts of a Westin. The bathroom is huge and modern, as compared to many hotels in Europe. And the heavenly bed is always comfortable. Great location next to the Museo Prada, Museo Thyssen, and botanical gardens. Walking distance to most other tourist attractions. The staff was... more

The hotel was very comfortable with a great location. We were right across the street from the Prado Museum, as well as several other museums. The hop on hop off bus was just across the street, and it was a nice stroll to a beautiful plaza with outdoor restaurants. Breakfast was included, but the other meals were extremely expensive. There... more