I booked this hotel using Starwood "Cash and Points". I only paid $90 per night using this system. When I write reviews about hotels in which I do this, I try to write them based on the average rate of the room because that is what I assume people will pay when they go there. I will assume most people... more

Lovely, classic hotel very near the Prado, shopping, and the Sofia Reina. The rooms are standard but very clean and nice. The restaurant is under a beautiful rotunda. Food is surprisingly very good. Service is good, although speaking Spanish helps. Everything is very nice, if just one step below superb. AC works sporadically, shutting off at night when you might... more

We had a 2 nights stay in a premium room , Rooms are ok but not amazing and I would say decoration is quite old for my taste We only tried the BB and it was really good with all you require for a full american breakfast Fitness room was good and open 24h which is usefull location is perfect... more

This is a beautiful, established hotel in a great central location. Very comfortable bedrooms and everywhere was very clean and tidy. We had a most relaxing 2 nights and the service was very good. The one downside was the shocking price of the bar drinks - far higher than New York or London. Why? more

We found a great deal for the Westin Palace through expedia, and having heard that this was one of the "grande dame" 5* hotels in Madrid we decided to go for it for our mini-honeymoon weekend break. On first glance the hotel appears to be exactly what it claims: a 5* elegant, grand hotel in an excellent location. However, our... more

brilliant hotel,great location, on my birthday a cake and champagne delivered to my room !! didnt even mention it to them.clean,nice rooms,lovely food it made my first experience of madrid even better. more

We spent three nights at the Westin Palace Hotel on a family vacation. Our experience was completely positive and we would gladly stay at this hotel again. The rooms are small but well-furnished and modern, with comfortable beds. At night, the rooms were dark and quiet - good sound and light-proofing. The hotel is well-situated for seeing central Madrid, with... more

We stayed at this hotel four nights over the Easter holidays. We have two kids, 13 and 18 and were given interconnecting rooms without problems. We booked trhough a web agency and got an excellent price for 2 double rooms incusive of breakfast. The hotel is luxurious, the staff very helpful and the location superb, right in the centre of... more

DH and I just stayed at the Westin Palace on our 3 day stay in Madrid. We stayed there because we were able to use Starwood points to stay for free. (We generally use Starwood points and stay at 5* hotels in Europe, so we are used to hotels at this level). I checked this site before booking, but knew... more