We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Westin Palace Madrid and Madrid?

We'll send you updates with the latest deals, reviews and articles for The Westin Palace Madrid and Madrid each week.

  • Save The Westin Palace Madrid
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d190569?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

The Westin Palace Madrid


Hotel class 5.0 of 5
Plaza de las Cortes 7, 28014 Madrid, Spain
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

86% Recommend
4.0 of 5 stars 459 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (459)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Canada
7 Nov 2009 | Trip type: Couples New

We loved this hotel! We will definitely stay here again. The staff are all very pleasant and always smiling. Couldn't ask for a better location! The rooms are very clean and the hotel is beautiful! more

Save Review
4 of 5 stars
Minnesota
6 Nov 2009 | Trip type: Couples New

The executive room was clean and huge by European standards. The closet was huge. The bathroom the shower and bath tub are combined. Our breakfast was included in the rate. Else the breakfast for 22 Euro is not worth it. We also had a free internet included in the rate. There was a bug in the system. The internet had... more

Save Review
3 of 5 stars
MIlwaukee
5 Nov 2009 | Trip type: Couples New

We stayed at the Westin Palace using Starwood Points, so our room was free. Though the hotel is nice, and the service was very good, I would have been very disappointed if we had actually paid the list price for the room. Of course, the location of the hotel is fantastic. However, the room decor was a little tired, and... more

Save Review
4 of 5 stars
Rome,
3 Nov 2009 | Trip type: Business, Solo travel New

Westin Palace Madrid, is very conveniently located just in front of El Prado and other museus in Madrid, very close to the Parco del buen Retiro, and in walking distance from Plaza del Sol. Rooms and service are just what you could expect from a Westin hotel. But just because of that when you are in the hotel, you just... more

Save Review
2 of 5 stars
Detroit
26 Oct 2009 | Trip type: Couples
2/3 found this review helpful

From what I read about this hotel, we were very excited to be spending 3 nights there. When we entered the hotel, you could just feel the history. It was a beautiful hotel. The rotunda is amazing. Unfortunately, they turned it into a Westin. A few things bothered me about this hotel... 1. 5 times over the course of 3... more

Management response from
westinpalacemadrid, general manager

Dear Guests, Thank you fro your having taken the time to share your constructive feedback in Tripadvisor. I apologize for not having exceeded your expectations and I take your comments very seriously. I will work on your suggestions. Best regards marc lannoy general manager

Save Review
4 of 5 stars
PA
26 Oct 2009 | Trip type: Couples
2/4 found this review helpful

Stayed 3 nights at this primarily business property in a perfect location in the city of Madrid. You are within 10-15 minutes walking from all of the major sites so the location is perfect - even better than the Ritz in my opinion. Breakfast was wonderful - make sure you buy a package that includes it. Room was nice but... more

Save Review
4 of 5 stars
san antonio
18 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Stayed here for three days this weekend as well. Busy hotel with people coming and going at all hours. Great check-in and scored a jr suite for the three nights. Everyone was great who we encountered and always helpful. Huge room and bathroom compared to other hotels we have stayed in. Close to great bars/tapas, jazz bars, restaurants, sights etc.... more

Save Review
1 of 5 stars
Dublin, Ireland.
13 Oct 2009 | Trip type: Friends getaway
2/5 found this review helpful

I booked this hotel this weekend passed based on the reviews here on tripadvisor. The hotel looks like a five star, lots of chandeliers marble everywhere. That's where it ends. The concierge was gruff, the service very slow. Really the only thing five star about this hotel are the prices in the bar. Extortion. Two biers for 21 Euro. It... more

Management response from
westinpalacemadrid, general manager

Dear Guest Thank you for taking the time to use Tripadvisor to select your hotel. I take all reviews seriously and regret we did not meet your expectations as we do with other reviewers. Please do not hesitate to send me additional feedback on the service issues (marc.lannoy@westin.com). Regards

Save Review
5 of 5 stars
San Francisco, CA
12 Oct 2009 | Trip type: Solo travel

The Westin Palace combined the elegance of an old-world hotel with modern touches and comforts of a Westin. The bathroom is huge and modern, as compared to many hotels in Europe. And the heavenly bed is always comfortable. Great location next to the Museo Prada, Museo Thyssen, and botanical gardens. Walking distance to most other tourist attractions. The staff was... more

Save Review
5 of 5 stars
Seattle
10 Oct 2009 | Trip type: Business
1/1 found this review helpful

The hotel was very comfortable with a great location. We were right across the street from the Prado Museum, as well as several other museums. The hop on hop off bus was just across the street, and it was a nice stroll to a beautiful plaza with outdoor restaurants. Breakfast was included, but the other meals were extremely expensive. There... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to The Westin Palace Madrid? Share your experiences!

Write a Review
Add Photos
Add Videos
Travellers Who Viewed This Property Also Viewed
Location: Madrid, Spain
£322*
Check Rates ABS:HotelCheckRates-d190570?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Madrid, Spain
£121*
Check Rates ABS:HotelCheckRates-d232819?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Madrid, Spain
£194*
Check Rates ABS:HotelCheckRates-d629618?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own The Westin Palace Madrid?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

The Westin Palace Madrid Also Known As

  • Westin Madrid
  • Madrid Westin
  • Westin Palace Madrid
Address: Plaza de las Cortes 7, 28014 Madrid, Spain
Madrid hotels The Westin Palace Madrid
4.0/5.0
459