The location of the hotel was the best and regarding the location the prices were very convenient. The staff were extremely friendly and were on hand to advise how to get around the city. The room is comnfortable and amenities in the bathroom were more than enough. Great breakfast! No tea/coffee facilities in room.
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
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I was hoping to like the hotel but ended leaving very frustrated. Next time I will stay somewhere else. My room was very small, granted I am a single traveler, but my prior hotels in Spain were much larger. The rude desk clerk said of course I could have a better room if I paid 20 Euros more a night....
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Dear guest,
Firstly, we would like to thank you for publishing your comments regarding your stay in our hotel. We regret that your stay with us has not been as you had hoped. Because of this we would like to inform you that we take note of each and every guest´s observation, complaint, suggestion and comment, always with the aim...
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Vincci Soma is located in Salamanca district and near a huge El Corte Ingles -department store. There are also streets full of small shops around so location is nice for a shopper. And location is not so bad for any visitor of the city. You can reach center of Madrid by walking or by effective metro network.
Single room I...
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To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
Thank you very much.
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centrally located close to everything and public transport, well decorated, professional service and well priced. I recommend
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
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This hotel is very well situated, between Goya and vergara. A 15-20 minutes walking to el retiro and plenty of cafes and bar around the area. The service is so good that almost hurt..... We had 4 rooms in our group and we were all happy.
Highly recommended
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
More
I stayed in the Vincci Soma in February and had a good time (albeit after they'd moved me from a noisy room with blanked out windows) so I decided to book here again on my last visit to Madrid.
Unfortunately the experience this time was not so enjoyable. Despite requesting (several months in advance) a similar room to the one...
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Dear guest,
Thank you for your feedback. We are pleased to know that your stay with us has met your expectations, even though there were some specific details that were not to your liking. We will keep in mind your suggestions so as to improve our service in the future. We would like to point out that we are carrying...
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as per other reviews, either ask for a room away from the nightclub next door or bring earplugs. It only really disturbed me on the Friday night where I went out of the hotel at 5am to see what the fuss was about only to see a large group of young individuals partying away and keeping everyone awake, must be...
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Dear Guest,
We would like to thank you for the time you have taken to write us your opinions and comments regarding your stay in our hotel. In regards to the noise from the club, we would like to inform you that it is an establishment completely independent from the hotel, it´s management has changed hands recently and it is...
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The rooms are small, comfortable, clean and the hotel is well situated. When booking specifically ask for a room away from the discoteque noise. Breakfasts are expensive. Good shopping in the area and the Metro is over the road and easy to use
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Dear Guest,
We would like to thank you for the time you have taken to write us your opinions and comments regarding your stay in our hotel. In regards to the noise from the club, we would like to inform you that it is an establishment completely independent from the hotel, it´s management has changed hands recently and it is...
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We chose the Vincci Soma mainly for its location as we went to see a concert in the nearby Palacio Deportes. We arrived by flight to Madrid airport and took the Metro to Goya station which was just across the road from the hotel, the concert venue was a 5 min walk down the Calle Goya all very easy and...
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To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
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Handy for the metro. Good shops, bars and restaurants nearby. Comfortable room but noise transmission from adjacent rooms, conference rooms below, and weekend disco made for very disturbed sleep - always tired which spoiled holiday.
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Dear Guest,
We would like to thank you for the time you have taken to write us your opinions and comments regarding your stay in our hotel. In regards to the noise from the club, we would like to inform you that it is an establishment completely independent from the hotel, it´s management has changed hands recently and it is...
More
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