This was a pretty good room. The pros: There was decent space in the room and the bathroom was clean. The window was wonderful and opened to a great view of the city. This hotel was in a wonderful location! The cons: There was an odd odor coming from the bathroom from the minute we entered the room. This was... More

Whilst not be the newest and modern hotel, this is excellent value for money. A very good location for sightseeing, you can walk easily to many many good places The staff are very friendly and helpful and we had the breakfast buffet daily which was good. Very clean throughout and in room tea / coffee making provided, which is now... More

Polite staff. There was an excellent view from our balcony (executive room) over Gran Via. The decor is a little dated I guess but the rooms were really clean, tidy and very spacious. The breakfast was good. But most of I think the location is just perfect for sightseeing in central madrid. Don't waste money on a taxi to and... More

Nice hotel with friendly service and great location. It is more 3+, than 4, but well maintained, bathrooms are modern, rooms and hallways are clean and well maintained, staff is very friendly and helpful.

Went to Madrid for a short break and found this hotel via trip advisor. It is classed as a 4 star and the rating is probably around a 3 star per uk grading. However, in saying that the facilities at the hotel were excellent with free use of computer and printer, tea/coffee facilities in your room (although I had to... More

ITS AT GROUND ZERO, YOU CAN WALK EVERYWHERE ON FOOT WITHOUT A BUS, METRO, OR TAXI I have to agree its all about location. Flat screen TV has not come into the picture yet, the hotel is dated but very clean and the staff is super nice and very helpful. Forget about a bell boy there isn't any. There are... More

Stayed at this hotel for 6 nights, very efficient staff and service. Typical european Hotel, not much on luxury but clean and effective.The location of the Hotel makes it that much more convenient. you can walk to most of the city's key attractions. The Elevator of the hotel is indeed unique, never seen anything like it!

I have stayed at this hotel in March and I will be staying here again, for sure. Set right in the heart of the city but at good value, this hotel was just the ticket for someone travelling with a huge suitcase! I arrived at reception and was dealt with efficiently, with friendliness and a smile. I made my way... More

I stayed in a single room for three nights in April 2013. I was given a bright room on a higher floor facing Gran Via. Traffic noise was not a problem due to double glazing, though sirens were audible. The lobby is small but tidy, the personnel efficient but not effusive. As others have noted, the location cannot be beat,... More