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All 453 Madrid hotels

Novotel Madrid Puente de la Paz

4.0 of 5
Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Hotel amenities
Novotel Madrid Puente de la Paz
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83%
Ranked #108 of 453 hotels in Madrid
Most recent review
4 of 5 stars Reviewed 18 June 2013
SunnyCornbread Hyderabad, India
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605 reviews from our community

Traveller rating
    125
    350
    104
    18
    8
See reviews for
Families
315
 
Couples
108
 
Solo
49
 
Business
63
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hyderabad, India
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

it is a good average novotel, with it typical standard. clean and friendly, but nothing special. one very good thing was the swimmingpool, where we got a nice refreshmant every day, after long trips to the city. there is a public transport (bus station) nearby.

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McLean, Virginia
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

The Novotel Madrid Puente de la Paz is a modern hotel that is primarily business-oriented but not a bad choice for budget-oriented tourists and others who don't mind being a bit out of the way. I spent two nights here as part of a tour group and found the hotel to be pleasant enough but nothing special. It is inconveniently... More

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Salisbury, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 11 June 2013

Exactly what I come to expect from the Novotel - polite and efficient service, affordable snacks and meals, light and fast breakfast options, clean and comfortable rooms, and of course free wifi. My only mistake was not to ask the name of the nearest metro stop - it turns out that 'La Paz' is not the correct guess! This Novatel... More

Review collected in partnership with Accorhotels.com

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Bradford, United Kingdom
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 June 2013

We stayed here recently for four nights on a half board basis when travelling with Riviera. The hotel is outside the city centre but can be accessed by the number 53 bus which stops just outside and has a journey time of about 30 minutes to Sol,(the geographical centre of Madrid), there is also a subway a ten minute walk... More

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surat, india
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 31 May 2013 via mobile

Just stayed in this hotel and the overall experience was good. It is a little far from the city but you get a bus just from outside the hotel and if u walk for 5 mins u have a metro station so on the whole you are not too disconnected from the city centre. The bus charges you 1.5 euro... More

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ELVIRA F, Front Office Manager at Novotel Madrid Puente de la Paz, responded to this review
3 June 2013

Dear Guest, I Contact you to thank you for taking the time and write your opinion about your stay in Novotel Madrid Puente de la Paz. It is highly appreciated to hear so nice comments specially about our Staff. We take note about your suggestion of adding more vegetarian options to our buffet breakfast You can be sure that your... More

HASTINGS
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 30 May 2013

I stayed at this hotel on business, the staff are excellent - sadly I was overcharged by an official taxi from the airport taxi rank to the hotel. The cost from the airport is around 30 euros (for a 10 minute journey) and I was charged 45 euros the hotel kindly made an investigation into the rogue taxi driver. I... More

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ELVIRA F, Front Office Manager at Novotel Madrid Puente de la Paz, responded to this review
3 June 2013

Dear Guest, Thank you for your comment!! We are so delighted to receive comment like yours, specially when you tell about the dedication of our staff, this is a strong motivation for our team and encourage us to continue working in the same direction. You can be sure that your impressions will motivate our team and we will try harder... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 26 May 2013

Comfortable nice family hotel. Nice rooms, but slippers or shower caps are not included. Poor breakfast, so its not reasonable to pay for it, better to go to one of the cafes in Madrid. The hotel is situated near by the metro station Parque de las Avenidas, around 700 meters. Quiet clean rooms, friendly reception.

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GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review
2 June 2013

Dear Guest, Thank you for your comment, we are very pleased that you took the time to write it. It is highly appreciated for us to read so nice comments about our staff and room standards, We would like to remark that you have standard ammenities in everyroom and also a signal in every bathroom that says that you can... More

Miami, Florida
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 25 May 2013

I stayed here over the early May bank holidays for three nights. This is a Novotel, the mid-range brand in the Accor Hotel chain. The front desk staff are multilingual, including what I guessed are some French trainees. My room on the 5th floor was spacious, European-style double bed (firm but not a U.S. mattress/box spring arrangement), couch, desk, flat... More

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See 6 more reviews by Trotamundos09 for Madrid
GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review
27 May 2013

Dear Guest, Thank you very much for your comment!! It is highly appreciated to hear so nice comments about our service and about our Staff. We are proud to see that you would recommend this hotel! That is very importat for us You can be sure that your impressions will motivate our team and we will try harder to meet... More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 23 May 2013

I was there with family 2+2 and it's great place for stay. Metro is nearby the same as bus. If You are there with kids, they will love kids corner with three Xbox consoles. I realy recommend that hotel.

Review collected in partnership with Accorhotels.com

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GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review
27 May 2013

Dear Guest, I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz. We understand that this situation must be very disappointing. This service it is not our standard at all. We are very sorry about this, maybe you would like to talk to... More

Madrid
1 review
4 of 5 stars Reviewed 15 May 2013

good location etc, double glazed windows so quiet , we enjoyed the stay - service was friendly and helpful , can't comment on food as we went out for meals but menu looked good and reasablely priced .

Review collected in partnership with Easytobook.com

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GOUREAUNICOLAS, General Manager at Novotel Madrid Puente de la Paz, responded to this review
22 May 2013

Dear Guest, I Contact you to thank you for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz. It is highly appreciated to hear so nice comments about our standards and specially about our Staff. You can be sure that your impressions will motivate our team and we will try... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(21)
  • Bus stop(13)
  • City center(9)
  • Metro station(7)
  • Room service(5)
  • Hot food(4)
  • Free wi-fi(4)
  • Swimming pool(4)
  • Reception staff(3)

Additional Information about Novotel Madrid Puente de la Paz

Address: Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotels in Madrid
#67 Luxury Hotels in Madrid
#106 Business Hotels in Madrid
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families. ... more   less 
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Also Known As:
Novotel Madrid Puente De La Paz Hotel
Novotel Madrid Puente De La Paz Hotel Madrid
Novotel Madrid
Madrid Novotel

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