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Best Western Atlantico


Best Western Atlantico
Hotel class 3 of 5
Gran Via 38, Madrid 28013, Spain
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Traveller Reviews

94% Recommend
4.5 of 5 stars 656 reviews
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By trip type
All (656)
[ Date ] [ Rating ]
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5 of 5 stars
mandevillle
27 Jun 2009 | Trip type: Business
4/4 found this review helpful

It such a tricky thing find the right hotel in Europe, but you can't go wrong with Best Western Atlantico. You're not going to be in the room much anyway so all you want is a clean room, a central location, A/C that works, a pleasant staff and and overall feeling of a quality hotel. I've been to Madrid many... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for taking the time to tell us regarding your recent stay at our hotel. We appreciate customers who let us know when things are right. Thank you to include in your comments that our hotel is clean, all works properly and we have a pleasant staff. Your referrals are very important to us to encourage...

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5 of 5 stars
London, England
23 Jun 2009 | Trip type: Couples
2/2 found this review helpful

We were very impressed with this hotel - a great place to stay and we were made to feel very welcome by all the staff. We have stayed in other 4 and 5 star hotels but feel this rates more as a five star - certainly in condition and service - it was excellent value, loved it! Just a small... more

Awesome!!!
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5 of 5 stars
Jersey
22 Jun 2009 | Trip type: Couples
1/1 found this review helpful

Great location, great rooms and great price. If anyone has any questions let me know. more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. In a few words you include many detailled information about our hotel Your feedback is very much appreciated and I we hope to see you again. If we can be of assistance in the future, don't hesitate to contact...

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5 of 5 stars
Atlanta
21 Jun 2009 | Trip type: Couples
4/4 found this review helpful

We stayed at this hotel for three nights based primarily on the positive reviews I read. The hotel was extremely clean and very nice inside. The room was a decent size, clean, and had a very nice bathroom. The electric blinds provided for a very dark room for sleeping and blocked out a good amount of outside street noise. We... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Firs of all thank you for taking the time to tell us regarding your recent stay at our hotel. We appreciate customers who let us know when things are right. Thank you for your nice words with reference your stay at our hotel Best Western Atlántico. Your referrals are very important to us to encourage our staff...

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5 of 5 stars
MissDebonair
15 Jun 2009 | Trip type: Couples
4/4 found this review helpful

The Atlantico Madrid is in the most perfect location: ATMs, shopping, supermercado's, night-life and everything you could wish for is on your door-step. It is a pleasant walking distance to the Thyssen, the Prado and a zillion great tapas bars. The room we had was perfect, and we had a gorgeous Juliet style balcony over-looking the (not too loud) night... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for your nice words with reference your stay at our hotel Best Western Atlántico. Thank you also for your comments in full detail and of course for the photo included. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in...

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5 of 5 stars
Georgia
14 Jun 2009 | Trip type: Couples
3/3 found this review helpful

My wife and I just returned from a 9 day trip throughout Spain, traveling to Madrid, Costa Del Sol, and Barcelona. Of all the places we stayed at during our trip, the Best Western Atlantico was by far the best! I will begin with the only negative part of our hotel stay...the shuttle service from the airport. After arriving at... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for the inconveniences occurred with the shuttle bus service. Maybe it was because the traffic in Madrid, that it is a very busy city. Next time, please phone the hotel to inform about the bus when you...

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5 of 5 stars
Zurich, Switzerland
12 Jun 2009
1/1 found this review helpful

I have stayed at hotels like the Palace, the Ritz or some Room Mates in Madrid but this is the one I'll return to next time. I had a Deluxe Room which was beautiful, absolutely clean, with a quite large bathroom and a little balcony. Location is perfect at Gran Via, with a tube stop and the main shopping area... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. It is happy to hear that our hotel is clean and all was perfecto during your stay. In the other hand I apologize for the missing services as restaurant and room service. Maybe in the furture we can please...

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5 of 5 stars
Goa, India
11 Jun 2009

My wife loved it. I really really liked it. Great value, polite staff (Spaniards are so polite). On the Gran Via--ask for a room with a view. We did and got a huge room. Bath slippers, robes, safe, lovely bathroom, bed was 2 beds put together. Breakfast was grand. Make sure it is included. The coffee machines were superb, as... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for taking the time to tell us regarding your recent stay at our hotel. We appreciate customers who let us know when things are right. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality...

Save Review
4 of 5 stars
Nyack, NY
11 Jun 2009 | Trip type: Couples

Stayed here for 4 nights in early June...This is a very nice and clean hotel in a great location on the Gran Via, within a 10-15 minute walk to most of the sites of interest in downtown Madrid. The staff was very helpful and professional and it was a very comfortable stay. We had the basic double room and it... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property. Thank you also for the photo included. I apologize for not exceeding your expectations regarding the size of your room. We have many different types of rooms and size depends of the room booked in your reservation. Anyway the...

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5 of 5 stars
Arizona
10 Jun 2009 | Trip type: Business

Just back from the highly rated Atlantico on Granvia in Madrid. The location is superb, right in the middle of the action on Granvia, close to several Metro Stops, shopping and restaurants. Prado is a bit of a walk, but a pleasant one. The hotel staff was very efficient and attendant to our needs. We recommend an interior room owing... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for your nice words with reference your stay at our hotel Best Western Atlántico. Thank you also for the photo included. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our...

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Best Western Atlantico Also Known As

Address: Gran Via 38, Madrid 28013, Spain