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Melia Avenida America

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Traveller (532)
360
Panoramas (14)
Room & Suite (327)
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About

#172 of 467 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
This is the best place to host a meeting, congress or convention thanks to our strategic location just a few minutes from IFEMA, the Congress Centre and Adolfo Suárez-Madrid Barajas Airport. With a 5,000 m2 Convention Centre, 32 rooms with natural light and space for up to 1,000 people, any event you could imagine is possible. Enjoy a unique experience in The Level and all the comfort and exclusivity in its rooms and lounge. This modern hotel with contemporary design offers bright, spacious rooms equipped to guarantee your rest. The Restaurant offers delicious Mediterranean cuisine with a creative flair. The Bar is the perfect meeting place thanks to its cocktails. Free high-speed 500 MBps Wi-Fi. Pets not allowed.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Cable / satellite TV
Extra long beds
Bidet
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Offer:30 years of Rewards

Location

Calle de Juan Ignacio Luca de Tena 36, 28027 Madrid Spain
Name/address in local language
Meliá Avenida América
1,962Review46Q+A54Room tips

Reviews
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EricOhioUsa wrote a review Dec 2023
Ohio Usa26 contributions10 helpful votes
For those posting negative I must disagree. The wife and I stayed here for 2 nights December 30, 2023 till January 1st 2024. Room 412. The staff was great, efficient, knowledgeable and friendly. Room was clean and comfortable, and good wifi. Access to the city's sites is very easy for there is a bus stop just across the street to go the sites, and just a half block down from the hotel for your return back to hotel. (Bus 146) We did have to call the hotel twice for pickup at the airport, but it was rush hour, and it was a holiday week end, so I'll over look that issue. Some have complained about noise in the hall ways. Evidently they are not seasoned travelers. Even though it was new years eve, only once before sleeping i heard a family with young children going to their room. So I'll say it's a quite hotel. We did not eat in their restaurant, but looking in, I say it looked really nice and clean. So, would we stay here again? YES. Oh, we had a little issue with getting a taxi to Atocha train station early new years day morning, and Carlos was of great assistance on helping us get a Uber to the train station. So a hats off to Carlos.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melia Avenida America Calidad, Guest Services / Front Office at Meliá Avenida América
Responded 4 weeks ago
Dear EricOhioUsa It is always a pleasure to see first-hand the satisfaction of all our clients and knowing that in their case we have achieved our goal motivates us to continue working along the same lines every day. Let me thank you for taking the time to write your comment and for sharing it with us. Looking forward to having the opportunity to welcome you again at Meliá Avenida América. I remain at your complete disposal. Sincerely Aleix Sánchez - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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_SLH138_ wrote a review Apr 2023
Minneapolis, Minnesota150 contributions84 helpful votes
Hotel's Favourite
We had two excellent stays at the start and end of our trip. The staff were very welcoming and helpful, including someone in the gym who showed us a water cooler where we could fill our bottles. We were amazed at the spacious "Family Room" that consisted of two hotel rooms (with bathrooms) that shared a vestibule with a door to the hallway. The rooms were large, immaculate and very comfortable. The breakfast buffet was also very good, with every item you can imagine, along with the option for made-to-order omelets. The location of this hotel is wonderful--a bus stop in front with easy access to a few routes or a pleasant walk through the lovely park to the Suanzes metro station. The complimentary airport shuttle was also great. We called upon arrival at the airport and, for departure, we reserved our spots for a morning trip the night before. If we find ourselves in Madrid again, we won't even bother looking for other accommodation options--this hotel is perfect!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 3 Aug 2023
Dear _SLH138_ Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. The fact of knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I send you an affectionate greeting on behalf of the entire hotel team We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve W wrote a review Dec 2023
Wilmington, North Carolina68 contributions39 helpful votes
The rooms are nice, price was good. Housekeeping was great. Missed having a tub. A little off the beaten path but there is a bus stop across the street and a metro about 500 meters through the park (not sure it would be a good nighttime location). Breakfast buffet was wonderful but pricey.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The hotel is not close to downtown and requires lengthy (> 30 minutes) bus rides. If you are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melia Avenida America Calidad, Guest Services / Front Office at Meliá Avenida América
Responded 4 weeks ago
Dear M9155AKstevew Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. Knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I send you an affectionate greeting on behalf of the entire hotel team. We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SRJ wrote a review Dec 2023
4 contributions1 helpful vote
Ornella at the front desk made my visit great! She made sure all guests had their needs addressed. She was attentive and made great suggestions (shopping, sporting events, etc). Everyone at the hotel is great. But Ornella really stood out.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melia Avenida America Calidad, Guest Services / Front Office at Meliá Avenida América
Responded 4 weeks ago
Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. Knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I greatly appreciate your mention of Ornella and have no doubt that we will reward her effort and dedication. I send you an affectionate greeting on behalf of the entire hotel team. We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim B wrote a review Dec 2023
London, United Kingdom69 contributions69 helpful votes
The so called shuttle is a joke completely ruined my trip as had to wait so long for it (only in Madrid for short time, but ended up missing event came for). The hotel does not publish a timetable, which in hindsight is a dead giveaway, instead asking you to call. After several calls and no bus (saw some other hotel shuttle four times) realised it was a gigantic con
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Date of stay: January 2023Trip type: Travelled solo
Room Tip: If you want a hotel with an airport shuttle avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Melia Avenida America Calidad, Guest Services / Front Office at Meliá Avenida América
Responded 4 weeks ago
Thank you for sharing your comment with the Trip Advisor community and for the time dedicated. I am sorry for the inconvenience caused and I apologize on behalf of the entire team. I will pass on your valuable words to our departments so that we can improve the quality of our services. I send you an affectionate greeting from the entire hotel team. We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nouchi wrote a review Oct 2023
Athens, Greece52 contributions34 helpful votes
The hotel offers superb meeting space and the staff working in this aera is very accomodating, kind and helpful. The meeting space is very modern. Food served during dinner at the meeting space area was very nice and tasty.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 14 Nov 2023
Dear Nouchi-12 Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. The fact of knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I send you an affectionate greeting on behalf of the entire hotel team We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maurajarvis wrote a review Oct 2023
Midrand, South Africa8 contributions1 helpful vote
Poor room beverage refreshments replacement, room service has v limited hours and despite the fact that my tea was not replaced by your staff, no effort was made to help me just outside of room service hours. Lift not functioning properly and 1 lift for a very busy conference hotel
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 14 Nov 2023
Dear Maurajarvis, Thank you for sharing your comment with the Trip Advisor community and for the time dedicated. I am sorry for the inconvenience caused and I apologize on behalf of the entire team. I would like to inform you that our hotel has 5 elevators located in different parts of the hotel, so you could have used any of them as they are all connected and accessible on the different floors of the hotel. I send you an affectionate greeting from the entire hotel team. We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Naim00 wrote a review Oct 2023
Nashua, New Hampshire522 contributions174 helpful votes
Hotel meant for business meetings.. Close the airport but otherwise a little distant from the "action". There is public transportation that one can use, the bus takes straight to downtown in 45 minutes and do does the train (but it's a 12 minutes walk away) and at night it's a little inconvenient to walk back from the station though I did not feel unsafe at all at 11-11:30pm walking it multiple times. You can always take a cab for 15-25 euros depending on traffic. The hotel is big, clean and service is great actually, everyone is very courteous and polite. The rooms are on the smaller side but yet spacious enough and comfortable. Confy beds (though they place 2 beds together to make a Queen bed, annoying). Small minibar (overpriced like everywhere else). The linen and toiletries are of good quality. Internet is fast but moody, mainly in the rooms. All appeared very clear. Rooms are quiet. Breakfast was included, if not it's 16euros but it's a Very generous breakfast, better than some hotel that charge much more per room and per breakfast. Plus there is a nice gym with an attendant (I don't know if he is necessary :)). They have massage /spa rooms but they are not very welcoming; the atmosphere is not nice.. They also built a steam room and Sauna, they look brand new but they were not operational as of yet.. The gym is good by the way, more than your usual hotel gym, barbell, cables, dumbells, many many cardio machines and a spinning room ( a little crowded with equipement one can say). Overall great hotel if it weren't for the location.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Walk to the metro through the park during the day. 12 minute very pleasant walk. Take the bus...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 10 Oct 2023
Dear Naim00 Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. The fact of knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I send you an affectionate greeting on behalf of the entire hotel team We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ladyluck07 wrote a review Sept 2023
Albatera, Spain246 contributions73 helpful votes
So dissapointed we have stayed in melia all over the world and decided we love the level experience so booked it for one night before flying on holiday the check in was fast and efficient with our luggage being taken to our room for us we then visited the lounge area where the food was ok but not great all cold snacks we then came back tonight as there paper work stated cocktails served from 6-8pm which is usually when spirits are served too to find nothing so when I asked the gentleman where we can get a cocktail he said speak to reception no cocktails here so I asked in reception and she said no only wine beer and soft drinks and when I said in all the melia we have been in between 6-8pm there are always g&t martinis etc she said well not here there isnt so ive gone on their web site and it clearly states that there is an open bar between 6-8 pm We work full time so for us the level experience is about good food and drinks and relaxation but unfortunatley it didn’t happen this time so for 150 euros for one night stay it was very dissapointing
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 14 Nov 2023
Dear Heather N, Thank you for sharing your comment with the Trip Advisor community and for the time dedicated. I am sorry for the inconvenience caused and I apologize on behalf of the entire team. I will pass on your valuable words to our departments so that we can improve the quality of our services. I send you an affectionate greeting from the entire hotel team. We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Worldwide Traveller wrote a review Aug 2023
London, United Kingdom107 contributions109 helpful votes
This is a perfect hotel for those seeking a nicely convenient hotel before taking a long flight the following day. It´s located within a short distance from Madrid´s airport, the compliimentary hotel shuttle took just about 15 minutes to drop us at the airport. Please note a previous reservation must be made at the Front Desk to ensure your place on the shuttle at the desired time. The hotel is located next to a lovely park which is a big plus as it allows to go for a walk, jog or simply sit on a bench and relax. You´ll see joggers, families walking their dogs, tons of trees and greenery. Back to the hotel, the staff is really really really friendly, all the way from the Front Desk to the restaurant, housekeeping, we were always greeted and it felt genuine. For those who enjoy hotels that have a particularly pleasant smell, this one does, actually, it´s called Blue Velvet and it can purchased at the Melia online store (I inquired about it and have already checked it), it´s a bit expensive but well worth it if you fancy it. Rooms are very silent, comfy, sleep quality is simply amazing. I'd only highlight that room doors are actually pretty heavy so a bit of an effort will be required to hold those doors open. The washroom had a very nice surprise waiting in store for us: their gel and shampoo are Rituals branded and it was the relaxing version (Jing). We had two pretty large suitcases which we were able to easily accomodate within the room, so space is not an issue here, on the contrary. This is appreciated for a hotel in Europe. Coffee machine in room is available and a minibar with some items for purchase. We had breakfast at the hotel which we found to be very good in terms of quality and variety. My only suggestion for the hotel management would be to change their coffee provider, I did not like the coffee but this may be just me. All in all, an amazing hotel stay, we would not hesitate to book it again and would recommend it for anyone: couples, families with or without children (children are handed out some pencils and paper upon check in....nice detail which shows empathy towards exhausted parents), the elderly (there´s a ramp up to the lifts). Congratulations to the Melia Avenida America Team, thank you kindly for your hospitality!.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Book it in advance as I´m positive rates go up the closer you get to the date you are looking at.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Aleix Sánchez Corredera, Atención al cliente/recepción at Meliá Avenida América
Responded 10 Oct 2023
Dear Nostopping1234 Thank you for sharing your comment with the Trip Advisor community and for your time spent. We are glad to know that your stay has been pleasant and that you have been able to enjoy our services. The fact of knowing that we have met your expectations encourages us to continue striving every day to maintain our philosophy of excellence in service. I send you an affectionate greeting on behalf of the entire hotel team We are looking forward to welcoming you back!! Aleix Sánchez- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£97 - £155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia avenida america hotel madrid, melia hotel avenida america, sol melia madrid
LOCATION
SpainCommunity of MadridMadridSalvador / San Blas - Canillejas
NUMBER OF ROOMS
308
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MELIA AVENIDA AMERICA - Updated 2024 Reviews (Madrid, Spain)

Frequently Asked Questions about Meliá Avenida América
Which popular attractions are close to Meliá Avenida América?
Nearby attractions include Parque La Quinta de los Molinos (0.4 miles), Periquitos Park (0.7 miles), and Quinta de Torre Arias Park (0.6 miles).
What are some of the property amenities at Meliá Avenida América?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Meliá Avenida América?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Avenida América?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Meliá Avenida América?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Meliá Avenida América?
Conveniently located restaurants include Orgaz, Restaurante Aranda Madrid, and Taramara.
Are there opportunities to exercise at Meliá Avenida América?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Meliá Avenida América have an airport shuttle?
Yes, Meliá Avenida América offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Meliá Avenida América have airport transportation?
Yes, Meliá Avenida América offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Avenida América?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Avenida América offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.