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All 453 Madrid hotels

Husa Chamartin

4.0 of 5
Augustin de Foxa s/n, 28036 Madrid, Spain
Hotel amenities
Husa Chamartin
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38%
Ranked #341 of 453 hotels in Madrid
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331 reviews from our community

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Traveller rating
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Date Rating
Niort, France
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 June 2013

I chose to stay at this hotel for one night on a stop over to Salamanca. It was very handy for it's close proximity to the Chamartin train station. The rooms were very dated, beds uncomfortable and bathroom had stains in sinks and shower.

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
13 June 2013

Dear guest, Thank you so much for your comments. We have taken note about your opinion and experience in our hotel. It is pleasnt for us know that our location was useful for you. It would be pleasant welcome you soon. More

Chiang Mai, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 June 2013

I stayed one night prior to flying back to Thailand. The room was very cold - about 20C - and there was no room heating; the noise from the lifts/elevators was very bad - 5 loud pings every time one arrived at the floor. Staff not at all helpful. Rather shabby appearance. Bathrooms old and decrepit and not well-supplied with... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
12 June 2013

Dear lcourt38, First of all, thank you for your comments. We have taken note about it and we are sorry for any inconvenience caused. We would like you know that always could request more amenities in recepcion in case you need it. Thank you again for share your comments. Regards, More

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america
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 June 2013 via mobile

Hotel is at the Chamartin train station. We walked up to stay for the night after coming in from Santiago spain after walking the camino Frances.500 miles with if course backpacks. The desk clerk told us there were no rooms after he gave the Asian couple in front of us a room and the people bhind us a room. A... More

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CRMCHAMARTIN, Director de Relaciones Públicas at Husa Chamartin, responded to this review
12 June 2013

Dear Ethix4all, Thank you for spend some minutes in comments your experience in our hotel. I would like that you contact directly with us, because I do not understand very well what happened with your reservation. I do not understand if you had a reservation in our Hotel and recepcionist said that it is not done or you did not... More

Maastricht, Limburg, Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 13 May 2013

Located next to railway station Chamartin. In 12 minutes by local train to Sol. Large modern hotel from the seventies. Rather shabby now. Needs redecoration. Poor expensive breakfast. Couldn't sleep because of youngsters having a midnight party above our heads. Staff didn't care.

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
12 June 2013

Dear Hugo, Thank you for your kind comments. I am pleasant to inform you that we have taken note about your opinions and we will keep it in mind. I have to tell you that we are in continuing remodelation, always our availability allow, nowadays we have some areas renovated. It would be pleased welcome you in your future stays... More

Vancouver
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

Good location--connected to train/metro station and on the major line. But hotel location otherwise not great--far from centre of things, not much to do in area. Breakfast was good with lots of choice. We had a room that was a bit of a comedy of errors: no plugs/outlets (finally found it -- behind the TV which was bolted down, so... More

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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
11 April 2013

Dear Janice Thank you for sharing your comments. We have taken note about all your comments to improve our service, but pleas next time that you have this type of inconvenient let know reception to they can help you. On the other hand I have to inform you that that we have a wonderful communication to city center, (Gran Via... More

London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 11 March 2013

Stayed here on business. Will choose better location next time. Area wasn't very nice and there was nowhere to go outside of the station. It was on top of the station, so covenient for Metro. 1 person at check in with a long queue, so took ages. Reception staff efficient and quick check in once at front of queue! Room... More

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
13 March 2013

Dear guest, Thank you so much for your kindly comments. We are sorry to hear that you had this problem during your stay, we will inform to recepction about this. On the other hand, I would like let you know that we have a good placed, due we are in Chamartin station close to underground, trains, bus and there are... More

Angra do Heroísmo
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 February 2013

This is an hotel on the train and metro station "Chamartin" and there is NO NOISE so that's very good. But is you're traveling on holidays at Madrid and you want to go to the theatre and cinema and see other atractions you always have to go by taxi or metro. There is nothing to see or do near the... More

Was this review helpful? Yes 1
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CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
13 March 2013

Dear guest, Thank you for sharing your comments in Tripadvisor web. It is pleasant for us know that it was good for you haven´t noise, and you have a nice stay. On the other hand I have to inform you that that we have a wonderful comunication to city center, (Gran Via theaters and cinemas areas). About brekfast you must... More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 February 2013

Hotel Chamartin is at the hub of Madrid. It sits next to the train station and metro and is linked with terminal 4 of the Airport by direct train (cost 2.5euros). The hotel is new and bright. The rooms are big and comfortable. The breakfast is excellent with plenty choice. Good hotel in a busy city

Was this review helpful? Yes 1
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
13 March 2013

Dear Iain, It is pleasant for us heairing this kindly comments It is great for us know that you have a nice stay and have enjoyed our hotel. We hope that we can welcome you soon in our Hotel Husat Chamartin. Regards, More

Tayport, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 14 December 2012

Stayed for 3 nights Dec 2012 during a trip to see Real Madrid play at the Santiago Bernabau. The Hotel is approx 11km from Madrid Airport which we opted to use a taxi (30 euro). The Hotel is perched on Chamartin Station which allows Rail connections almost everywhere although connections to th Airport is to Terminal 4 only with most... More

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See 3 more reviews by onemanjazzband for Madrid
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
31 December 2012

Dear guest, First of all, thank you for spending you time comment your stay in our hotel. I am really sorry that your stay not was what you expected. We take note about your breakfast comments, althought it is a breakfast buffet, and it is very variety. As you say our hotel have an excellent connection with interesting Madrid areas... More

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 19 November 2012

I had a pre-booked room at the Husa. After ten minutes in the room, I noticed that something irritated my throat to an extent that I had to ask for a different room. The receptionist was very nice and tried to help, but another two rooms I tried were no better for me. My best guess, regarding the source of... More

Was this review helpful? Yes 6
CRMCHAMARTIN, Director de Relaciones con Clientes at Husa Chamartin, responded to this review
20 November 2012

Dear Pete Thank you so much for spend some minutes on let us know your opinion about our hotel. I am really sorry know that you had some respiratory problems. At least it is pleasant for me know that your experience with our reception staff was helpful and they tried to solve as better was possible your situation. Regards and... More

 
 
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Additional Information about Husa Chamartin

Also Known As:
Husa Chamartin Madrid
Husa Chamartin Hotel Madrid
Address: Augustin de Foxa s/n, 28036 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
#167 Luxury Hotels in Madrid
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the Chamartin Railway Station, the geographical centre of communications with Spain and the rest of Europe. Located only 10 minutes from the International Airport and 5 minutes of the new Madrid Convention Hall. 353 rooms and 18 suites with complete bathroom facilities, colour satellite TV, direct-dial telephone . wi fi, air-conditioning, music, mini-bar and safe deposit box. Convention rooms with capacity for 20 to 550 people. ... more   less 
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