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Emperador Hotel Madrid

Emperador Hotel Madrid
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 120 reviews
120 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
48
3.0 of 5 stars
13
2.0 of 5 stars
20
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#100 of 408 hotels in Madrid
Description: Traditional Hotel with old-world charm, in central downtown area, 2 km from train station & 12 km from airport.
  • Address
    Gran Via 53
    Madrid 28013
    Spain
Check Rates: £115 €144 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 117 traveller reviews
  • What to Expect:
    • 3.5 based on 57 reviews Rooms
    • 3.5 based on 56 reviews Service
    • 3.5 based on 56 reviews Value
    • 4 based on 56 reviews Cleanliness
    • 4 based on 14 reviews Pool
  • Recommended For:
    • 40% based on 64 reviews Families with Teenagers
    • 30% based on 64 reviews Young Singles
    • 30% based on 64 reviews An Amazing Honeymoon
    • 30% based on 64 reviews Older Travellers
    • 20% based on 64 reviews Families with Small Children

Reviews of Emperador Hotel Madrid

( 1-10 of 120 )
16 Jul 2008

Stayed for 4 nights and had a pleasant experience. The room was clean but small and I wouldn't consider it 4* standard. Had a view of a brick wall and as the room was joined to another we could hear voices/TV through the wooden door. Toiletries provided weren't great (would have liked some conditioner!) there is a hairdryer. There is... more

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5 of 5 stars
Mexico City
15 Jul 2008

My wife and I were in this hotel a few weeks ago. We booked the 922 room, a club romm with one queen size bed and a balcony. We went to the club bar to drink some beverages free of charge. The bar tender was a very funny a kind guy. On the roof there is a beautiful swimming pool,... more

14 Jul 2008

My husband and I stayed at the Emperador hotel for 4 nights in July, and thought it was quite nice. What we liked the most about the hotel was its location.. its great especially for tourists! All the major sightseeing places (the plazas, royal palace, etc) are located within walking distance of the hotel. There is also a tourist information... more

3 Jul 2008

My husband and I stayed last week in Madrid, and we chosen Emperador Hotel to stay 3 fab u lous nights! This hotel is located in Madrid Centre, with Metro Santo Domingo just in front of the building. We booked a room in Club Emperador because we had read some post in internet where recommended upgrade to have a better... more

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2 of 5 stars
Dublin, Ireland
26 Jun 2008

My girlfriend and I booked a Club Room in the Emperador for 3 nights. On check-in (after getting ripped off by that nice taxi driver) we discovered our room simply stank of cigarettes. Bizarrely, the hotel's website does not allow guest to specify a non-smoking room when booking. My partner rang reception to complain and was told in no uncertain... more

21 Jun 2008

We stayed at this hotel for 3 nights on 17th June and whilst it was a nice looking hotel and a good location the rooms were small and basic. There are other hotels in the area which are much cheaper . A good point about the hotel is its roof top pool which is pretty but be warned it is... more

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5 of 5 stars
Kennett Square, Pennsylvania
3 Jun 2008

I had the pleasure of staying at Hotel Emperador during my stay in Madrid in May 2008. This classic beauty is in the heart of Madrid located on the Gran Via. Its traditional and elegant decor takes you back to the style of Old Europe. I choose the Club Emperador Room, Jr. Suite. I highly recommend choosing the Club Emperador... more

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5 of 5 stars
Kiwi in UK
3 Jun 2008

I stayed here with six friends last month for 3 nights to celebrate my birthday. We booked two 'triple' rooms. We booked via the hotel website and chose to go with 'standard' rooms including breakfast. Having read other reviews, I can't say I was expecting our rooms to be up to much, so what a surprise we all had when... more

16 May 2008
0/1 found this review helpful

I informed the hotel when I booked and also in a reminder mail before we went, that the stay was as celebrating for my husbands 50th birthday. It’s quite common that hotels do their best to make some surprise like a bottle of wine on the room on such days. On this hotel however, nothing was done for him! They... more

6 Apr 2008

It was our first time in Madrid and Hotel Emperador could not have been in a better location. It's perfectly situated for shopping and exploring. I notice some of the reviews mention small rooms so I'd recommend upgrading to a Club Emperador room. This is what we did and we ended up with room the size of a ballroom! One... more

Management response from
EmperadorHotel, Quality Department

Dear Lousemouse, thank you very much for your comment. It helps to improve our service and facilities: We inform you that since last April, we offer you, and all our clients, a new buffet breakfast in a new Breakfast room and with good fresh coffee (not machine), fresh fruit, bakery, assorted of bread, scrambled eggs, etc. Thank-you and best regards,...

Reviews of Emperador Hotel Madrid

( 1-10 of 120 )
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Emperador Hotel Madrid Address

Gran Via 53, Madrid 28013, Spain