it's crazy that it opens from 10am. I was there on business and would have loved to swim before going to the office. In the evening it closes at 9pm which is kind of early too... more

Stayed her for 2 nights. Room was good, location was very central, loads of shops and bars etc within mins. The pool was brilliant, very quiet and relaxing, great views over madrid. The concierge was brilliant too. Only complaint is the bar prices, very very high. A shame when relaxing by the pool all day, but would reccomend the club... more

The location was good. The staff was excellent--very friendly and extremely knowledgable and helpful. Our breakfast was included. Had it not been included, the price would have been too high for the value. The downside was the heat and noise. Our room faced Gran Via, so the noise level was pretty bad. The a/c was working but they just don't... more

Located on the Gran Via with metro stations very close by - about 20 minutes and 2 euros from the airport, don't pay 45 euros for a taxi as the metro is very easy to use, clean and quick. We stayed in a standard king double which was spacious enough and newly refurbished with large LCD TV located in the... more

I would definitely recommend the Emperador, the staff were friendly and efficient, our room was clean and spacious and the pool on the roof is fantastic. It is also right in the centre of Madrid. Be warned I was pick pocketed on the tube from the airport, so hang on tight to all your belongings. But the staff were very... more

1 night stay costing 105 euro for a standard room. Probably the worst hotel experience in the last 5 years or so. I declined the allocated room as it was swelteringly hot and NO a/c, (no matter what the website advertises). The 2nd room was smaller but at least had a/c. positives - central, clean negatives - room mis-described, charmless... more

Spent 2 nights at the Emperador Hotel with a bunch of six mates. Our standard rooms were very spacious (unlike many other Spanish Hotels) and clean, albeit showing early signs of wear and tear. The staff were all extremely friendly and helpful. A very good hotel in a central location. We travelled in two taxis from the airport. One group... more

Spent a fantastic 5 nights at the Emperador Hotel and found the whole experience lived up to the pictures on the website. The room, although a standard room, was spacious and spotlessly clean and ,thanks to the air conditioning very cool. The bathroom was spacious and clean. Only complaint would be to provide an iron in the room as the... more

This is an average hotel with 2 redeeming factors which are both enough to recommend a stay here. 1 is the location, right on the Gran Via, as central as you can be. 2 is the fab rooftop pool and bar area. Rooms are a decent size and are quite nice. Not the cleanest though and the maid only makes... more