It's taken a while to post this review up but I figured better late than never. Anyway, stayed here in mid 2012 with my family for 3 nights. We had booked two separate rooms. From the moment we walked into the lobby we all felt uncomfortable, and reception staff looked uninterested in serving us. Got the feeling that our business... More

Location is 20 min cab ride from Madrid Airport. The hotel is central to the banking district of Madrid. We walked to several famous locations such as Plaza Mayor and Parque del Retiro. Just minutes from the high-end shopping stores like Prada and Gucci. We upgraded our room to include Club access and that got us a room with a... More

This hotel is fantastic! We were updated to the "Club" level...gorgeous, large rooms! They accommodated us with our kids, they gave us adjoining rooms at the end of the hallway. Perfect! The concierge was very informative.

We began and ended our three week trip to Italy from Madrid. This hotel was our waypoint at both ends. Due to some self generated drama regarding a missed flight to Rome, we were able to fully appreciate a very helpful hotel staff. Very nice rooms, we also enjoyed the club level lounge with free wine and pickup food. Great... More

Stayed here for long weekend... Rooms were spacious and clean and and had all mod cons... Hotel facilities were good including gym and spa facilities... The location of the hotel was superb with excellent local restaurants and bars and excellent in terms of getting around the city... The metro was very simple to use and get around... And very close... More

Well positioned in Madrid, this hotel is a good place to stay if you are travelling for business. The overall experience is very positive, with some ups and downs. The access to the hotel is not very big if you are arriving with a car. They do not allow you to stop for a long time, so everything must be... More

Thoroughly enjoyed the majestic interiors of this hotel. The breakfast spread was elaborate and more than adequate. Signature Intercontinental service was evident. They upgraded our rooms to even more spacious rooms. The rooms are large and the beds are very comfortable.

Great property, early check in available, the team was very pleasante and organised the 2 rooms in advance. The hotel is very well located and the rooms are amazing. My special mention goes to the Concierge, I experienced 3 of them and all were very helpful! Maps, tube maps, best reaturants, Aspirin...anything...you name it. The rooms are very nice, great... More

We stayed on our first and last nights in Spain. It is an easy ride to and from the airport - especially in non-traffic times, and affords all of the comforts we needed to rest after a long trip. As my wife is a member of the affinity club, we had access to the club room - where we had... More