We stayed at the Intur Palacio San Martin last weekend, for four nights with two friends. Our stay didn't start off too well.... Any form of greeting on arrival at the hotel was non existent, in fact the receptionist, who was on the phone when we walked in, didn't even acknowledge us or even look at us while we waited... more

My husband and I were in Madrid for a combination pleasure/business trip. the room was fine (except for the church bells that chime at 6:30 AM each day). There are some unsavory looking types that bunk in the square in front of the hotel. They were asleep when we returned in the evening and gone by the time we went... more

I've stayed at this hotel when in Madrid each of the past six years and have not been disappointed yet. If you want a trendy or just typically American hotel with lots of extras, look elsewhere. But if you can appreciate an elegant hotel that's slightly faded but spot on in terms of service, value and location, this is a... more

I spend at this hotel 3 nights during easter it was a lovely hotel with friendly staff and always someone that spoke English. The rooms where big and the bathroom even bigger. Clean and tidy everyday. Being on the center everything is on walking distance. Great value for money (270 pounds for 3 nights during easter sounds a good deal... more

We had a great stay in palacio san martin. Location was great, places to visit and restaurants at walking distance. Rooms were clean and this hotel was great value (95eur excl. breakfast for us). No problems at all with the plaza, just like the other streets in the center of Madrid. We can't provide information on the breakfast because we... more

A nice hotel that was nothing special, but for 85 Euros a night it was a great deal. The room was small but had a very nice bathroom and a large balcony. The location was great ,although it was on the worst square in Madrid. The main metro station in Madrid was a 5 minute walk away and there were... more

Staying in a major city is always a bit more of a challenge; the prices are higher and the amenities lower, compared to smaller towns. I can't fault our room - everything worked and it was very quiet - but the location was a slight disappointment. The square was perhaps the ugliest square in Madrid, with lots of weird 'portable'... more

This hotel was one of our favorites! The staff was extremely friendly and helpful; the rooms were immaculate; the location was perfect, with sites at your footsteps. Let me add that I am not easily impressed, but this hotel really did impress me. As for the reviews that there are homeless people outside, there was not even a single one... more

We arrived straight from the plane from the U.S. and were pleased to find that our room was ready at 10 A.M.! The staff was quite nice and accommodating but the room was so small we had to stash some bags under the bed and only one of us could move around the room at one time. The room overlooked... more