POSITIVES. Location! Very central. We were warned that Madrid can be a very noisy town, especially in the city center. This hotel is located on a quiet mostly pedestrian plaza. We had a room on the back side, looking into the light well or open air atrium, which was very quiet. So this hotel solves the problem of central yet... more

Average sized rooms overlooking Plaza San Martin which is rather noisy with traffic at night. This is fine at night if you keep the windows closed and have the AC on. Very comfortable firm beds. Very powerful shower over the bath. Fast hairdryer in bathroom. We had no problem at all with the internet connection in our room on the... more

We were very happy with the Palacio San Martin. The rooms were spacious compared to other European hotels we have stayed in. Our room was super quiet, even though our window looked out to a square that was very busy and noisy in the evening. The hotel has put in a double wall structure that blocks out all the late... more

It is a great hotel in a great city. the location is ideal, in the center of the historical city. All places are in easy reaching. Well maintained hotel with very good meal. more

I have stayed in this hotel 3 times so far, and I plan to go back, and I recommend it for business travelers (with some caveats), for tourists, couples, solo travelers. I can not speak for families with kids or people with dissabilities. PLUSES GREAT LOCATION Right in Plaza San Martin in Madrid's downtown. A few steps away from Calle... more

Got a deal on this hotel, tjhought it would be horrible the price was that good! But it was lovely - rooms a spacious enough for what you want, great airconditioning which was needed. Super breakfast in the roof top lounge. The location was the best though - just a stones throw from the Puerto Del Sol and a short... more

The Palacio San Martin was just special. It is located within easy walking distance to Plaza Mayor, shopping, numerous tapa bars, historical sites and the major art museums including the Thysson, Prado and the Reina Sophia. The hotel is elegant and the staff helpful, welcoming and warm. It has free internet and WifFi access. We had brought along a new... more

First time in Madrid & stayed here for a week - take the breakfast deal - its vvery good. Close walking to the Plaza de Mayor and the de Moro Palace which are active & safe at night. Good restrauants and shops all around. Take the lower floor to get the best in-room internet reception. Hotel & room was very... more

This restoratioin of the former U.S. Embassy succeeds on every level--the hotel has a cozy feel without sacrificing the amenities of a larger building. Most of the rooms face a courtyard, which eliminates street noise. The location is ideal--just steps away from Plaza Mayor, Plaza Santa Ana and connections to points beyond. more