The hotel was very well decorated and the staff were polite. However, we booked for one double bed and were given two single beds pushed together. When we asked to have a room with a double bed they said they had nothing left; this is bad service, as I didn't get what I paid for, however, the room was the... More

I stayed at confortel suites for one month (Dec 2012), I booked the junior suite (superior room). Everything was very good, the room, bed, bathroom, wifi, etc.. The only thing I didn't like was SOME of the reception staff were just too lazy to help. The other thing I didn't like is that walls were too thin and not sound... More

I found the hotel to be just enough for what I needed - the basics; comfort and cleanliness, with the added touch of sophisticated modernism. It was perfect location-wise since it was only a 10 minute walk from the offices I had to work in. It is also well connected with a metro 1 minute away. Not ideal for a... More

The service at the reception desk was not helpful nor nice. Very stressed. I have received the room in the old part of the hotel.. so if you are a guest for the first time you will get it for sure. The whole group of people which was with me have received better rooms (not first time guests) and I... More

Next time i will book a real hotel thats not keeping me awake all night.. Very bad bed!! Killing my back! If you did not booked yet i would look for a better option. Bad location outside the center postive point its close to the metro.

We stayed in Madrid at this hotel for 3 nights starting on October 16th, 2012. The hotel is huge and consists of 3 blocks each with their own tiny elevators. 3 Things I liked about this hotel was the service was good, rooms came with a fridge and safe and it was less than a block from the subway. Other... More

We chose this hotel as it was convenient for the Metro and near our relatives. Comfortable clean modern rooms, friendly staff, modern bathroom. It is a little far from the city centre but it is easy to access with the metro. Free wi-fi in rooms or there are free computers in reception so you can check your email there. Would... More

Great location. 1 block from the Alfonso XIII metro stop. Great staff, REALLY clean room, air-conditioning worked great. You're in Madrid so there is so much to do, you only need your room for sleep. Comfortable bed, clean bathroom.

This hotel was perfect for our needs. It was very convenient to the metro. The staff was pleasant and helpful, the rooms were clean and modern. A little far from the city center, but the metro gets you there quickly.