Great place with huge rooms. Rooms here are fabulous with dining area kitchenette (no cutlery!) lounge area and big multilple roomed bath area. Hotel is generally OK although there are sometimes communications issues in English, bar a bit small, restaurant nice enough & breakfast is good. Some VERY well known soccer teams stay here, good for a bit of celeb... more

I stayed in this hotel for business purposes as it is located near the area I work. The location of the hotel is not center and there is nothing to do around here. You could walk for 15 minutes and get to a mall where you can find everything you need or the other option is to go to the... more

The Hotel is located right at Herrera Oria station. 20 minutes to city center (sol) by metro. The Suite Hotel do have very friendly and helpful staff. The Suites are amazing and there is a great view to the hills. The fitness and welness area is great!! You have to book a massage, it was very good!!!! I realy can... more

I stayed here with two friends for a weekend break we got a good deal and thought the hotel looked great on the website and so were looking forward to it. Firstly the hotel shuttle which we had arranged to pick us up from the airport left five minutes before the arranged meeting time ( we were only told after... more

My wife and I stayed here for our first wedding anniversary. We booked a classic suite room, which was located on the 5th floor which had the "mountain view". The hotel is located about 20 minutes outside of Madrid's city centre if you use the Metro system, which is highly efficient and runs late. The nearest station is only 5... more

Stayed at the Mierrasierra suites for a Saturday and Sunday night. We were looking forward to it, as it has 5 stars and looked promising on the website. What a disappointment... Nothing lived up to the expectations! In short: - Not enough sun loungers at the pool area for everyone. When we (kindly) asked the staff for additional loungers at... more

I am currently staying at this hotel , but am currently looking for an alternative! Having travelled extensively all over the world,( ex. BA staff ), I can honestly say that I have never experienced such utter contempt and pure rudeness from the staff here, particularly from those on reception. Our room was too hot, due to their air conditioning... more

On our arrival, we were met at reception as we were important figure heads. The hotel lobby is very grand with views all the way up the middle of the hotel up to the juban suites. Real Madrid team were preparing for their CL match with Liverpool as wew arrived so a pleasant surprise there. The rooms were very comfortable,... more

This is a lovely hotel that warrants the praise that most reviewers have given it and we fully recommend it especially if you can get a bargain rate, although there are some reservations (not all because of the hotel but rather some owing to the current unfavourable £- Euro exchange rate) which hopefully this review will highlight and help overcome... more