We booked 3 nights at Hostal Santillan based on the fantastic reviews in Trip Advisor and Booking.com. While the staff and location of the place were very good, we had poor experience here due to it being very, very loud at all hours. We shared the floor with 2 or 3 Spanish families with small children, who made no efforts... More

We stayed in Hostal Santillan for 4 days in March 2013. It is centrally located on Gran Via and surrounded by restaurants, tapas bars, souvenir shops, department stores, banks, pharmacies, etc. We walked to just about everywhere from the hotel aside from taking the Hop-On-Hop-Off tour bus and the rides to and from the airport. The elderly couple who own... More

Very good location, we walked everywhere, no need to get bus/tube. A clean spacious room for the 3 of us with ensuite. Lift was fabulously old fashioned!!! Easy to get to from the airport on the underground. Welcoming staff and they let us leave our bags on our last day. Safe in room was useful for passports- 50c every time... More

Great location, clean rooms, beautiful hostel. Staff don't speak English but they communicate excellent. Central location and easy access from the airport. Wifi in rooms. You can leave bags for free while away.

We owe a lot to their staff for the ease of our week trip. We had many side trips that required us to leave our luggage; despite the language barrier, they were super kind and understood. the rooms were large and the bathrooms were very clean. The location was very convenient to all the popular attractions and very close to... More

This hostel was right on the Gran Via. Lots of live theater nearby. The old building was unique with a small funky elevator, our room was on the sixth floor the lobby was on a floor above us (7 or 8). We were able to get a room with three single beds which is hard to find. Two blocks away... More

Went to madrid for the new year and spent six nights... Since I never stayed in a hostel I did not know what to expect but was very surprised... Location is excellent in gran via close to everything ( like 20 mins walk to main squares) , street is full of shopping centers and restaurants... Had own bathroom though quite... More

We stayed here in April 2011 and came back again in October 2012. We got room 51 cost was 62.00 Euros inc tax. No breakfast but there are lots of great places to eat on the street. The metro is 3 blocks away. From the Airport take line 8 to Nuevos Minesterios (change to line Dark Blue then 3 stops.... More

This is a nice place. very clean and quiet room with AC. good location near the metro station. restaurants and shops nearby. you can get tourist spots easily from there.very friendly family run hostel like a hotel. I surely recommend this place.