Beautiful location across from the Parque del Retiro (Madrid's Central Park), remarkably friendly and helpful staff (for a hip hotel), very nice rooms, elegant renovation. A fabulous experience. more

Stayed at the Palacio Retiro for 3 nights,after booking the rooms through a discounter website. First impressions, the location,central as can be, and the locality is safe which makes walking around in the area ,even if its late, reasonably safe. If you are selecting a hotel in Madrid purely on the basis of its location bar everything else, then there... more

What a pleasure to comment publicly on this exceptional hotel! My wife and I have stayed at many special hotels throughout Europe, luxury and otherwise. This hotel is a standout among the very finest! AC Palacio del Retiro is an impeccably restored palace in central Madrid, close to the Prado and across the street from Retiro Park. The interior of... more

Stayed twice in July at Palacio del Retiro..The property is tastefully designed, ie. modern decor in a beautiful historical building. You also cannot beat the location!! Some of the issues I had were that upon arrival (and this happened twice), there is no porter to take your bags and help you from the taxi inside. Several times when calling the... more

This is such a fabulous hotel, great location, stunning building, terriffic staff. We stayed in a superior room which was nice and large with a great bathroom and a great big king size bed!. We had a room that looked on to an internal courtyard, so there was no road noise. The Spa/Sauna area downstairs is just AMAZING and the... more

This place was just fabulous. Our room was quirky and fun with the bathroom behind the art-deco glass wall. Loved the abundance of lotions and potions...even some for hubby! We had a nice tv, CD player and big fluffy robes. Loved the turn down service with the next days weather... nice touch. The best part though??? Downstairs in the hot... more

Hotel is very nice! Stayed for 2 nights with my boyfriend and everything was taken care of. There is a FREE minibar, tons of products (even creams made for men), CD player, nice bar and restaurant. Night downturn comes as a standard and they even place a little cards with weather forecast on your bed. I absolutely loved it and... more

I saw a reccomendation from a "trip advisor" and booked a family gathering for 10 family members for a meal to celebrate 195 years of married life. My Brother three cousins myself and husbands/wives. We were treated like royalty, a brilliant way to celebrate our wedding anniversaries. more

This is a great hotel to do with the quality of their rooms, the location is unbeatable and it feels almost like you were in your own house in the capital of spain, we really loved it, specially the personal service you receive form its staff, all of them made our stay unique. Only one thing we found quite surprising:... more