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AC Palacio del Retiro, Autograph Collection

5.0 of 5
Alfonso XII 14, 28014 Madrid, Spain
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AC Palacio del Retiro, Autograph Collection
Ranked #67 of 456 hotels in Madrid
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161 reviews from our community

Traveller rating
    86
    46
    17
    8
    4
See reviews for
Families
23
 
Couples
81
 
Solo
9
 
Business
23
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dallas, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 24 May 2013 NEW

This is a beautiful hotel, but does have some drawbacks. The bed is very hard, there is no drawer space and the air freshener/perfume is overwhelming. However, despite these downsides, I would recommend this hotel due to its location and their fantastic staff. Right across the street is Retiro park, 5-10 minute walk will get you to the Prado, Thyssen... More

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See 3 more reviews by TMB2013 for Madrid
cape cod
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW

If this hotel had not been marketed as a Marriott product, it would have been little more than an over-priced average hotel in a great location. We probably would have sprung for the money, and been irritated by the inadequate aspects of the property, but shrugged that off. However, this property is supposed to be part of the Marriott family.... More

Was this review helpful? Yes 1
New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This hotel is beautiful! Right next to the park, minutes from the museums (Prado, Thyssen, Reina Sofía) and shopping on Serrano, tapas in plaza Santa Ana. We absolutely loved the location. It was quiet and peaceful at night, but walkable from anywhere. The staff in the recepción was wonderful and welcoming, very helpful and eager to please. Only drawback; WIFI... More

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Brooklyn, NY
Top Contributor
119 reviews 119 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

My wife and I stayed here for 6 nights in mid-May. As a Marriott Gold member I got an upgraded room and it was huge, up on the 4th floor. I should have received a free breakfast buffet but they were getting over 80 bucks a couple for that and they offered me a discount for only $25 per person,... More

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See 7 more reviews by shellyf for Madrid
London
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2013

A very elegant and classic hotel about 10 minutes walking distance from the city centre and directly opposite one of Madrid’s massive parks (perfect if you enjoy jogging). My room was clean, modern and spacious, the bathroom had a range of free Molton Brown toiletries and a good powerful shower, and the staff were most welcoming. Breakfast was a little... More

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See 2 more reviews by NikNak586 for Madrid
New York City, New York
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 15 May 2013

First time in Madrid. Stayed here on leisure vacation. Let me tell you a few pluses about hotel; 1) location. - on the art museum area so very quiet and "prestigious. " 2) very clean room 3) great service and helpful staff. So polite. No downs or minuses on this one. You get the "Palace feel " like staying in... More

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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 April 2013

The location was great, but other things that make Marriott the Marriott were lacking. First off, the appalling decoration of the room, which had a gross grey sheer curtain full of snags, a grayish black sofa and chair sitting on a brown, orange, and beige area rug that has seen better days, no drawer space to speak of. Only closet... More

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 March 2013

We stayed here for 4 nights in March 2013. We used Marriott points and were also upgraded to a suite looking out at the park when we arrived. If you like old world luxury, this is the place for you. We felt like we were in a beautifully modernized palace. Our room felt like a little apartment and we loved... More

Was this review helpful? Yes 3
Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 March 2013

We stayed at the Palacio del Retiro in February 2013 for 2 nights on Marriott points. Our room faced an inner courtyard, so we did not have much of a view, but it was a decent size and the bed was comfortable. The bathroom was modern and had an excellent rain shower with great water pressure (it makes a difference!).... More

Was this review helpful? Yes 1
Moscow, Russia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 March 2013

My husband and i stayed in Retiro Palace for 6 nights. It was probably the first small hotel we stayed in. There are only 50 rooms so it is very calm and quiet. Very well taken care of, and not just common areas like reception and restaurant/bar. Rooms are big, very clean and well decorated. We had a big desk... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travellers say

  • Retiro park(6)
  • Very nice(5)
  • High ceilings(4)
  • Superior room(3)

Additional Information about AC Palacio del Retiro, Autograph Collection

Address: Alfonso XII 14, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Madrid
#43 Luxury Hotels in Madrid
#78 Business Hotels in Madrid
#104 Family Hotels in Madrid
Price Range: £££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Ac Palacio Del Retiro, Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Ac Hotels Madrid
Ac Hotel Madrid

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AC Palacio del Retiro, Autograph Collection
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