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Vincci Soho

4.0 of 5
Prado 18, 28014 Madrid, Spain
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Vincci Soho
Ranked #148 of 456 hotels in Madrid
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551 reviews from our community

Traveller rating
    157
    238
    98
    32
    26
See reviews for
Families
32
 
Couples
179
 
Solo
30
 
Business
83
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

This hotel offers elegance, convenience & a comfortable bed. My room was spacious, although it was hard to pull my suitcase up the stairs that led to my door. I also had a hard time figuring out how to use the very modern fixtures in the bathtub/shower. However, once I was able to turn the shower on, I found that... More

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
20 May 2013

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We will take your opinions into account, because it will doubtless help us improve our guests’ experiences in the future. We hope to see you again soon at one of our... More

Isle of Man, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 May 2013

Just returned from a 5 night stay at the Vincci Soho. Hotel lived up to expectation on reviews I had read before travelling. Modern hotel comfy rooms & beds. Rooms not huge but big enough for us you would expect this in a hotel in a city location. Many people reviewing said rooms dark a lot of this is to... More

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
17 May 2013

To our esteemed guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service... More

Ribeirão Preto, São Paulo, Brazil
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 May 2013

Vincci Soho is one of the typical "modern hotels" that sometimes frigthen me when i hear to the combination of both words "modern" and "hotel" specially because modern can be an euphemism for poor room conditions as "vintage" sometimes only mean "old and dusty". But do not frighten yourselves, Soho Vincci is a quite interesting option nearby Prado - rooms... More

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
13 May 2013

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We’d like to let you know that we take into account each and every observation, complaint, suggestion, and other comments, from our guests, with the goal of improving our customers’ experiences.... More

Luxembourg City, Luxembourg
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2013

Overall, it is a fairly good hotel, especially in terms of location and design. Our room (a junior suite) was spacious, tastefully decorated and far from any street noise. The walls could definitely do with a fresh hand of paint and it only had two tiny windows, so it was dark even in broad daylight, which I found a bit... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Soho, responded to this review
17 May 2013

Dear guest, Thank you for staying with us and for sending your feedback and impressions. We are pleased to know that our location and design were to your liking, and that you found your room expansive and relaxing. Surely, our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels. We regret, though,... More

1 review
4 of 5 stars Reviewed 23 April 2013 via mobile

Excellent location. Small rooms and bathrooms. Horrible wifi connection in room. Concierge just ok, not really friendly and unwilling to help with poor wifi. Trendy-ish decor. Near the Padro museum. tapa bars nearby. All in all, worth for the central location aand the reasonable price. Would recommend it.

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
9 May 2013

Dear guest, Thank you very much for having chosen us for your stay in Madrid and for sending your feedback. We are pleased to know that you liked the hotel´s location, decoration; price and also that you recommended us to others. Our guest´s satisfaction is without a doubt our reason to be and what we work for every day in... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 April 2013

We booked this on expedia for 3 nights when they had a special of 40% off the total stay. The room was big with a balcony overlooking a narrow street. Bed was very comfy and the room was clean. It's in walking distance to the Prado Museum and the main square.

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See 2 more reviews by Rebecca R for Madrid
GemmadeVincci, Community Manager at Vincci Soho, responded to this review
19 April 2013

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We hope to see you again soon at one of our hotels. Kindest regards. More

Amsterdam
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 17 April 2013

I really really wanted to write a very positive review for this hotel. Really. If we start with the positives.. it is in a great location, if you want to be central in Madrid. Easy to find, and simple to arrive by Metro (from airport). Once at the hotel, you are greeted by friendly staff. The rooms look nice, and... More

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
9 May 2013

Dear guest, Thank you very much for choosing Vincci Hotels and for sending your feedback and opinions. We are pleased to know that our location, breakfast service, Wifi connection and staff were all to your liking. Surely, our guest´s satisfaction is our reason to be and what we work for every day in our chain. We regret, though, that we... More

Zurich, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2013

It's been a few years, the last trip with my late husband, before he passed a way a week later. — I had left an iPod and expensive headphones in the hotel safe. Calling from the airport I was told after 10 minutes, that the safe was empty, and that the head cleaner, who had a general key to all... More

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GemmadeVincci, Community Manager at Vincci Soho, responded to this review
16 May 2013

Dear guest, We would like you to know that we are not aware that in our hotel there occurred any incident similar to the one that you mention in your comments and that neither have we received any email related to this situation. After reading your feedback, we have exhaustively reviewed our accounts in order to find this message and... More

Liverpool United
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 23 March 2013

We have just returned from a short break staying in this very good hotel. The hotel is immaculate in both our room and public areas. The bathroom was spotlessly clean with lashings of hot water and had a very good toiletry selection. Unfortunately the lighting in the bathroom was not very good, this is also the case in the public... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Soho, responded to this review
11 April 2013

Dear guest, Thank you for choosing us for your stay in Madrid and for publishing your impressions and feedback regarding our establishment. We are pleased to know that you enjoyed a pleasant stay and that our location and our cleaning were both to your liking. We will pass along your praise to the entire hotel staff. That you had a... More

Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 March 2013

The hotel is nice modern with friendly staff. Rooms are very comfortable and the light can make romantic atmosphere. The best is location near the hotel 3 min. is perfect tapas bar and only 5 min. walk away from Prado museum. The only think that i don't like was that our room smelled of smoke even though we asked for... More

Was this review helpful? Yes
GemmadeVincci, Community Manager at Vincci Soho, responded to this review
22 April 2013

Dear guests, Thank you very much for choosing us for your stay in Madrid and for sending us your opinions. We are pleased to know that the hotel´s decoration, its location, the treatment you received from the staff and its lighting and convenience were all to your liking. Our guest´s satisfaction is our reason to be and what we work... More

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Hotel Summarization (Beta)

What travellers say

  • Great location(8)
  • Plaza Santa(6)
  • Very good(3)

Additional Information about Vincci Soho

Address: Prado 18, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#83 Business Hotels in Madrid
#88 Luxury Hotels in Madrid
#89 Family Hotels in Madrid
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern and desing hotel, that it is located in the heart of the historic center of the city,in the famous Barrio de las Letras,whithin walking distance from the socall "Triangle of Art"formed by the city´s main museums,just a few steps from the Plaza de Santa Ana and the Puerta del Sol.It offers 169 design rooms all equipped with the lastest thecnologies.The hotel also has an a la carte restaurant with day menu and buffet breakfast with terrace, bar - cafeteria, wide common areas, an inside patio, outside terrace with garden, private garage and meeting facilities. The perfect option for the business or leisure traveller ... more   less 
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Also Known As:
Vincci Soho Hotel Madrid
Vincci Soho Hotel
Vincci Hotel Madrid
Vincci Hotel Soho

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Vincci Soho
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