Excellent clean budget hotel located yards away from Gran Via strip More

On arrival we were first of all put in a room that was slightly below ground level but we requested a move and were put in a Balcony room. This was a very great improvement and WiFi worked OK in these rooms as well. Staff were very amendable and attempted to meet all of our requests and enquiries. The location... More

My mother and I stayed here for 2 nights, and didn't love this hotel, but there was nothing drastically wrong. It was clean and reasonably well-appointed, but fell apart at the seams. The safe didn't work - and no one arrived to fix it - the front desk staff upon our arrival were not particularly welcoming, and the bathroom, while... More

If you have got a car don't choose this hotel, it's too near the centre: 22 € per day garage fee. The room was smelling both days (maybe because of the carpet), a very bad smell. Water spills out from the shower in the bathroom. Receptionists aren't so nice as well. It wasn't a double bed but two twin beds. More

The hotel seems to be a hotel of horrors according to some reviewers...all of it unsubstantiated claims. The location is fantastic, two minutes walk from Gran Via Metro station. Yes there's graffiti on the exterior walls but the hotel can't control that. Breakfast was ample and delicious, the staff are extremely helpful and pleasant and the rooms are adequate, clean... More

It's clean, but room and bathroom both need renovation. Rooms themselves are medium sized, the street it stands on is rather narrow and drab, but location is excellent - in the very heart of city center. If you are going to walk Madrid all the day and some part of the night - it's great. WIFI is free. More

It cannot be denied that the location is about the best in Madrid; Close to Plaza Mayor, The Real Plaza, The Opera house if you`re looking to treat yourself, and walks in and around Madrid, and if you`re looking for a no frills hotel then this could be the place for you. If you like just a bit of luxury... More

Very good central location. The rooms were fairly small but clean and tidy. Staff were helpful. They booked us a taxi to the airport and helped us with directions etc. couldn't really fault the place. It was good value for the amount we paid. More

Booked a two-night weekend stay at a rate of 117 euros room only per night as a break in the middle of a two-week business trip around Europe. I had booked and was confirmed a double for sole use away from the elevator. Arrived (with a colleague also staying there) and was checked into the smallest, hottest room next to... More