We enjoyed our stay at Eden Paraiso Neptuno and would happily return. We specifically asked when booking for a "quiet room", having read read concerns about noise from other reviews. On arrival that is what we got - a room at the back overlooking the small internal courtyard. This was definitely a quiet room and street noise gave us no... more

Superb location, few steps off Sol and metro. Playa Mayor just down the street. Receptionist really friendly. Room was lovely and big facing the back, which was quiet, so can't comment on noise from the front. Spa shower looks better than it is. This hotel had a bit of a cold feel to it, in my opinion.. Advertised as free... more

Brilliant location if you are out and about with friends - nice rooms and helpfull staff - I would deffo go back again next time I'm in Madrid - more

The hotel is clean and in the center of Madrid ,but............ Firstly, when We made our reservation on Internet it was special offer 230 euros for four days with breakfast included. When We arrived there the chief told to us that We must pay additional money for the breakfast. And second, We were robbed by the stuff I assume by... more

I stayed in this small and nice hotel last june, it's an wonderful location, close to Puerta del Sol we went on foot to Palacio and Teatro Real and to the Plaza Mayor. Close to Calle de Huertas, and Plaza Santa Ana, where there are many bars and good restaurants. The Hotel is very new and clean, very good bathroon.... more

The staff was very friendly and acommodating (and spoke English!). In the heart of Madrid. Very clean room with large bathroom and spread out room with a view of the street. Clean with free Wi-Fi in the first floor lounge area - couches, plants, and large open windows...very relaxing. Breakfast is available for 5 euros. Great value for the price!... more

The hotel was basic, but fine. As noted in other reviews, the beds are not too comfortable but other than that I was pleased with the hotel. The room had a small refrigerator, and the location made up for a lot. The palace, Prado and Plaza Mayor was within walking distance. The hotel was close to two metro stops, one... more

This hotel has some definite plusses, including abilty to walk to many tourist destinations, and a very friendly and competent staff. If you like being in the middle of the tourist activity, this hotel is well located. Rooms are spartan but clean. Good bathroom, esp. shower. The price was fair for what we got. However...Spanish mattresses are like bricks and... more

This hotel is perfect for a short break in Madrid. We are a retired couple and were having a cultural few days, so it was in exactly the right spot for visiting the all the museums. The metro is right on the doorstep, and the Prado was 15 minutes walk away. The hotel was spotlessly clean, perfectly comfortable, with a... more