This must be the worst ALL INCLUSIVE holiday ever. We have done 2* AI's which have been better. The hotel seemed clean, the rooms were basic but functional, the floor was more comfortable than the beds, the staff were OK, the food was terrible, the service at the bars was very slow, the mass of Spanish pensioners was amazing, the... More

We have just returned from a week at the Gran Hotel Bali, we booked a last minute all inclusive week with lastminute and paid about £320 each (including baggage) Flights and transfers went swimmingly and a benefit for us was that we were the first drop off on the coach. Upon first appearances the hotel was very impressive, very imposing... More

Had an excellent week's holiday at the Bali with three friends, one of whom was disabled. The staff were friendly and helpful. The rooms were spotlessly clean and well appointed. The food was excellent with a wide variety of salads, hot foods and show cooking. We loved the evening entertainment and joined in everything. The guests were mainly Spanish pensioners... More

i really dont know what people want this is the secondtime here and we were on the 21st floor plenty of lifts too,, food was plentyfull and there was something for every one plus good entertainment on a night it is what you make of it ,,,its your holiday!!! the hotel is clean and if there wasnt a smell of... More

The hotel needs to smarten its act up somewhat; it could be so much better. I don't think it really knows what its target customer base is - and maybe its sheer size creates issues in terms of break even levels and profitability. There are contrasts in the hotel. The lobby area is quite impressive; on the other hand the... More

ive just came back from a stay in this hotel all inclusive, very nice hotel indeed, food was dead on , a luxurious hotel lobby and front, lots of people walkin around takin fotos of the pool areas and things and they were right too! lovely lay out all round , rooms wernt gorgeous, but very comfy and bathrooms were... More

We loved it ,3 married women on a 5 day retreat brilliant,food nice there was something for everyone every nite,a great selection,would stay there again,only problem was it was 2 far away from the old town n the new town,but we were very lucky,we met a lady n gentleman from wales,who were staying in our hotel n had a car,who... More

I genuinely couldn't decide whether to give this review 3 or 4 stars. But I'm gonna stick with 3 stars. Let's start with the good things about this hotel. Personally, I love the location. It's at the far end of the Poinente area, 2 minutes walk to the beach, and 5 minutes walk to the smaller bay of Cala de... More

This hotel is the worst hotel I have ever stayed in I go on 3 hols a year the rooms are seriously dated they have tried to stick pics on the headboard which are peeling off the smell of disinfectant slaps you in the face eveytime you walk in the door Idont know where they got there 4 star rating... More