We have stayed with the Magic group in Benidorm since 2004 and initially thought they were fantastic - but now the standards have fallen in maintenance of buildings, cleanliness, food and the staff. We stayed at the Fenicia for 6 nights at the end of August - the room we were given on the first night faced the back, away... more

I stayed at this hotel for 6 nights with my two young children. The staff were friendly enough but the food was very continental, lots of fish with bones and wierd looking dishes. The guests were 99.9% spanish and with no manners which isn't the best when you have 2 small children who want to find friends to play with... more

went on a stag do 30 lads. bar service absolutley abismal really rude bar man. beware.!!! (good job there was vincents bar across the road.) the beer was lousy and the spirits were too it took twenty minutes one day to get served and there were only four people in front of me.. reception staff were pleasent. but all in... more

The hotel met our needs, a 2 night stay, 3 rooms, (variable) 6 people. Exceptionally good all inclusive price which amazingly included use of other hotels in group. Staff a great asset, friendly and helpful.Yes, 99% of guests are Spanish but this was a plus as we enjoyed the difference. Food perfectly adequate but preferred the restaurant lay out and... more

i do not recommend any one who is under the age of eighty to visit this nightmare of a hotel.the food is absolutly uneadable if you dont eat all at lunch you will get it at dinner only with tomato sauce added.we complained about the food but where told to use the other majic hotels but not so easy if... more

Check out my photos on the 'traveler photo' page. How can anybody rate this hotel? When we arrived they had no room for us and stuck us in a back street room with pigeon droppings all over the balcony which itself was rotten. I spent two solid hours insisting they move us with some help from my crying 1 year... more

we were transferred from the hotel villa de mar as it had closed for refurshment due to storm damage.we checked reviews and were a bit worried. there was no need to as we had a great stay. the hotel was packed with spanish pensioners, and we had a great time in the evenings dancing.the staff were all helpfull and spoke... more

First of all I don't go on holiday to set the table for eating. Food was really disgusting, couldn't find menu in English. Hated the pushing and shoving of the spanish pensioners, they were extremely rude. Spanish food for spanish peasants!!! Nothing open on the rooftop, no jacquizzi, no pool, no bar, no sun lounges, no entertainment unless you speak... more

This hotel is terrible, it is packed with surly, miserable, scowling Spanish pensioners who seem intent on recreating the Pamplona bull run every mealtime. The food is awful, so bad that we ate out nearly every day. The staff were not at all helpful and the facilities were non existant. The only good thing about the Fenicia is its location... more