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Sandos Benidorm Suites

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Traveller (2079)
Room & Suite (468)
Dining (213)
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About

#24 of 174 hotels in Benidorm
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Sandos Benidorm Suites is placed 10 minutes walk from Levante beach and 1.5 Km from Benidorm centre. It is a themed establishment inspired in the 70's, 80's and 90's music. This atmosphere is found in the activities, bars and restaurants and in the decoration. All the guest rooms are spacious suites with a themed decoration. They have a room with two individual beds completely separated from the other rooms, a lounge with two sofa beds, a private bathroom with shower, central heating and air conditioning. All suites have Benidorm and pool area views. The reception is 24-hours, with currency exchange, safe and cloakroom. The establishment has a panoramic elevator to the restaurant, with a big-cafe with sun terrace, an air-conditioned buffet restaurant with living cook show and highchairs for children. It also has an outdoor playground in the pool area, a game, TV and internet room (extra charge).
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Darts
Indoor play area for children
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Taxi service
Facial treatments
Head massage
Massage
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Sofa
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mountain View
Green
Languages Spoken
English, French, Spanish, Catalan
3,260Reviews1,155Q+A100Room tips

Reviews
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Sue wrote a review 15 Mar
Chatham, United Kingdom5 contributions1 helpful vote
The hotel was clean, the rooms were nice and had a fridge, a safe that you had to pay for daily along with a deposit. Food was a good choice although a bit samey, staff could be a bit friendlier they never seemed to be happy especially in dining room except Denis who was always cheerful and helpful, the bar staff were all good apart from the old guy with grey hair who was rude and unhelpful and refused drinks to some of us as we were going out to a fund raising event in fancy dress, also on other occasions said he didn't have certain drinks when asked another member of staff she told him yes there was! The dining room hours were quite late as well breakfast at 8 and as leaving early in the morning not even able to get coffee and breakfast, when asked the gentleman at reception if there was somewhere to get coffee at 7am was told no then for him to go into the elite area and come out with a coffee for himself! Dinner was not until 7.30 again quite late if you wanted to go out we quite often didn't bother.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ana Prendes, General Manager at Sandos Benidorm Suites
Responded yesterday
Dear Connector35935596471, thank you for sharing your opinion about your recent stay at Sandos Benidorm Suites. We are sorry to read that you did not enjoy all aspects of your holidays. Our establishment has the policy of not allowing fancy dresses apart from the special ocasions such as Carnival, Benidorm Fiestas Fancy Dress Festival or St. Patrick's Day. So, our staff has the guidance of not serving at the bar or allowing guests in fancy dress in the restaurants. We apologize if you were not aware of this policy. As for your departure day, our restaurant opens at 7.30 am for continental breakfast and full breakfast is as from 8 am. Should any guest depart before, in the room we provide you with a kettle and mugs and you are welcome to ask at the bar for coffee, tea, sugar and milk. All of our bar and restaurants opening times are specifed on our website. Once again, let me apologize if your experience has not been as expected. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam D wrote a review 7 Mar
2 contributions
Fantastic from start to finish from what memory I have food was brilliant, rooms are very big staff are happy and pleased to see you having fun, have mentioned going back already to friends. Pool area had plenty of seating and huge outdoor seating to have a drink
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ana Prendes, General Manager at Sandos Benidorm Suites
Responded 1 week ago
Dear samdE2706UD, thank you very much for writing a review about your experience at Sandos Benidorm Suites. All the staff will be very happy to welcome you back soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WeeSco wrote a review 7 Mar
Doune, United Kingdom32 contributions32 helpful votes
The hotel is modern and well presented, the reception is clean and the staff pleasant and very helpful. The rooms are large, spacious and very clean. Really enjoyed having a separate living area and large fridge. The bed was comfortable and the bedding was changed every day. The food was really nice and although quite a small selection everything was tasty well cooked and for a change in a buffet restaurant, hot. We paid extra for the select lounge and thought it was well worth the money as the lounge was really comfortable, well appointed and had a large selection of drinks both alcoholic and non-alcoholic. This was replenished regularly along with snacks. Overall a fabulous hotel only a 15 minutes walk in either direction to the beach or the old town. We liked it so much we've booked again for Christmas and new year.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ana Prendes, General Manager at Sandos Benidorm Suites
Responded 1 week ago
Dear Weesco, on behalf of the whole team of Sandos Benidorm Suites, thank you very much for writing a review about your recent stay with us. We are all very happy to read that you enjoyed both our services and facilites as well as the Select Lounge. We will all be very happy to welcome you back next Christmas. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ramesh P wrote a review 3 Mar
18 contributions7 helpful votes
Very nice hotel, the staff at the bar are friendly. The service is very slow in the evenings. The Indian restaurant looks amazing but the food is the worst we have ever had, it definitely cannot be called an Indian. We walked out and decided to not finish the curry. The staff at the main restaurant are extremely hardworking and apologised to us in the morning because they could see that we had left the food. The evening entertainment is good. I am giving this a 3 star rating because they should not have an Indian restaurant if they are unable to cook a decent curry and for the very slow evening service at the bar.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 2 weeks ago
Dear 679rameshp First of all I would like to say thank you for taking the time to post a review here on TripAdvisor. I am very sorry to see that your rating of Sandos Benidorm Suites was only three stars due to you not enjoying your meal at the KhasMahal restaurant and due to the service being slow at the bar. We understand that the food is very important to our guests and we hope that, at least, you enjoyed the food in our main restaurant. I will pass on your comments to all our hard working staff and hope that this will not deter you from coming back to see us again sometime in the future. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona M wrote a review 1 Mar
1 contribution
Outstanding staff they can’t do enough for you Food amazing excellent selection of drinks nice relaxing pool area hotel is spotless as are the rooms would highly recommend this hotel short walk to beach front beds very comfortable spacious rooms with a great size balcony can not find any faults with this hotel or the staff
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 2 weeks ago
Dear fionamW726LV Thank you ever so much for your five star review and excellent feedback from your stay with us at Sandos Benidorm Suites We are delighted to know that you had such an excellent Winter break and that we managed to reach your expectations in every way. We look forward to seeing you again in the not too distant future. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PaulGM437LX wrote a review 1 Mar
Folkestone, United Kingdom19 contributions16 helpful votes
Hotel is excellent. Great location in quieter area but 20 minutes stroll to levante beach and the strip. Food- excellent choice and nicely cooked. Beer and drinks good quality....Staff excellent. Hotel and pool area spotless.....can't fault this hotel.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 2 weeks ago
Dear PaulGM437LX What an excellent review!!! It is so lovely to read such positive words and to know that you had a wonderful time. i shall pass on your comments to all our staff as it is nice to give credit where it's due and we hope that you will pay us another visit sometime in the near future. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NeilSarah007 wrote a review Feb 2024
Oldham, United Kingdom99 contributions107 helpful votes
We have been to the Sandos a few times now,and I have to say when you see the same staff all around the hotel,it becomes obvious that they must be doing an excellent job. We enjoyed our week here,weather was great,the hotel even though it wasn't full always made a great effort to entertain you,all day long. The restaurant does a fantastic job breakfast,dinner and evening meals,you do hear a few people moaning,but if can not find anything to eat that you like ,you are extremely picky,i thought that they did a great job. Bar service is always with a smile and a chat if you want,and tbh they don't mind what you ask for. Entertainment was fun to join in,but honestly more fun at times,to watch people enjoying themselves. Benidorm never changes lol,day or night,being January some of the larger bars were being refurbished,and some were closed for a couple of weeks holiday. But if you wanted at night you could watch 5/6 tribute acts with ease,plus various other acts on. Really like this hotel and would always come back.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 3 weeks ago
Dear NeilSarah007 What a fantastic review!!! Thank you so much for taking the time to write about your recent holiday at Sandos Benidorm Suites. It makes us feel very happy to know that you had an amazing time and that we were able to exceed your expectations in every way. All our staff do an excellent job looking after everyone and making sure that everybody has a lovely time. Benidorm has always been a brilliant all year round resort and we look forward to your next visit in the not too distant future. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewer wrote a review Feb 2024
Tenterden, United Kingdom4 contributions1 helpful vote
Just finished a week's stay, and would highly recommend it for family's or couples. Great location not right in the center, but an easy walk to the beach/new town/old town. Check was easy and informative, good large suite with tidy small bathroom. Lovely views of the city. Food really good, always hot, which is not our normal experience of an all inclusive. We had the select package which was nice, with a good selection of drinks - premium spirits you just help yourself too (snacks could be improved). Llifts can be a bit of a nightmare and very slow, and the lighting in the bar is like being in a dental surgury. Staff very friendly and helpful. Overall a great experience and enjoyed out stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Bring your own iron (they ran out), no draws in room to store things in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 3 weeks ago
Dear R3528TPryanw I am delighted to read your five star review about your recent stay with us at Sandos Benidorm Suites, so thank you very much for your kind comments. We are glad that you enjoyed the location and all the facilities, especially the Select upgrade which is lovely. We hope to see you sometime again in the near future and look forward to seeing you soon. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emma wrote a review Feb 2024
5 contributions
I dont really know where to start...Checked in around 10.30pm, check in OK but no info offered on where the dining room etc was. Neither was there any info in the room so it was pretty much figure it out for yourselves. The first night we headed to the bar to see if there was anywhere to get something to eat. Despite several people coming away from the bar with toast we were told no, despite us explaining we had just arrived. We went on to watch some older people who were very drunk arguing and throwing slaps at each other at the bar. Each day the food was rubbish, definitely nothing for children and were anything but fussy. Myself and disabled son returned to the hotel mid afternoon to find some extremely drunk people at the bar...despite this the bar staff continued to serve them. This was around 4pm. We witnessed several altercations from our balcony between the drunken guests. We headed down to the bar and all seemed calm. However, some people started throwing pool ques, shouting, swearing etc and the staff had no control over the situation at all. There were lots of children about along with the older generation. After witnessing the lack of security I stepped in and got the gentleman to leave the hotel, this was something that I should not have had to do and I've the bruises from the encounter. The staff went on to allow the man back into the hotel and continued serving drinks to those involved! The bar staff are friendly enough but clearly fed up with the attitude of the guests wanting to drink as much as they can. However, this should be monitored and security called when required....there wasn't any. Oh, apart from the Manager who was like a wet lettuce, got his glass of water after strolling around for 10 mins after the altercation and left. The rooms smell of sweat, they don't clean underneath the beds and we had a cockroach running around on the first night. The lift wait is ridiculous as the cleaners jam them with they're keys trying to get from floor to floor. We would take the stairs but having a son on the 11th floor wasn't practical. The whole hotel has absolutely no atmosphere, white chairs, tables etc and lights on full blast until 10pm, it's literally like a doctors waiting room. 7.30pm is too late for evening meal times, especially for those with kids. I have never been to an all inclusive hotel where you couldn't get at least something to eat in between meal times. We asked for a menu but was told it was toast, burger or hot dog, no explanation as to how you actually got one though! Sorry but it's a definite thumbs down from us. You need better food and more importantly security to deal with those unwanted situations. I as a guest should not have had to do this for you!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 3 weeks ago
Dear Emmalloyd124 I have just been reading through your review here on TripAdvisor and am very sorry to hear that your stay was not as you expected. We are very sorry that you feel so disappointed with various aspects of your holiday and it is a shame that I did not get the chance to speak to you personally about these issues while you were here. Our reception staff always inform our guests of the necessary information on arrival and I am sorry if this appeared to be not the case when you arrived. The bar has a snack menu in different languages and snacks are served until 23.30 serving burgers, hotdogs toasties etc. and are available for when the main restaurant is closed. We have a lot of happy guests who visit us time and time again and I'm sorry that you left our establishment with such a bad impression. Maybe you would like to try our sister hotel Sandos Monaco in Benidorm which is an adults only or maybe one in a different area such as Torremolinos, Canary Islands or Mexico!! We hope that you will be able to give us another opportunity in the future and look forward to seeing you again soon. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sylvia C wrote a review Feb 2024
1 contribution
We went to Sandos Benidorm hotel and suites for my husband birthday last October it was a great hotel very clean and comfortable rooms are very spacious and very well equipped food was excellent we enjoyed it so much we are going back again in October for my husband's 70th birthday and our Ruby wedding anniversary would highly recommend this hotel,
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at Sandos Benidorm Suites
Responded 3 weeks ago
Dear sylviac151 Thank you ever so much for taking the time to write a lovely review about your stay with us here at Sandos Benidorm Suites. We are thoroughly delighted to know that you are coming back to see us in October for a double celebration and we all look forward to seeing you in the next few months. Kind regards Nicky Coupland Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£93 - £155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marconfort flamingo benidorm hotel benidorm, benidorm flamingo hotel, flamingo apartments, flamingo benidorm hotel
FORMERLY KNOWN AS
Marconfort Benidorm Suites
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SANDOS BENIDORM SUITES - Updated 2024 Reviews (Spain)

Frequently Asked Questions about Sandos Benidorm Suites
Which popular attractions are close to Sandos Benidorm Suites?
Nearby attractions include The Soul Bar (0.3 miles), Tommy's Bar (0.2 miles), and Golden Last (0.2 miles).
What are some of the property amenities at Sandos Benidorm Suites?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sandos Benidorm Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sandos Benidorm Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Sandos Benidorm Suites?
Conveniently located restaurants include Bar Titanic, Restaurante Casa Toni, and Florentine Salon de Te.
Are there opportunities to exercise at Sandos Benidorm Suites?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Sandos Benidorm Suites located near the city centre?
Yes, it is 0.8 miles away from the centre of Benidorm.
Are any cleaning services offered at Sandos Benidorm Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sandos Benidorm Suites?
The staff speaks multiple languages, including English, Spanish, French, and Catalan.
Are there any historical sites close to Sandos Benidorm Suites?
Many travellers enjoy visiting Cementerio Literario de Polop (5.5 miles), Castillo de Polop (5.5 miles), and Gaia Altea (5.1 miles).
Does Sandos Benidorm Suites have any great views?
Yes, guests often enjoy the ocean view available here.