The warm and helpful nature of the staff started before we even hit the hotel. Once there it seemed we didn't have to ask for anything, upgrade included. Location, sights, transport and times.... everything was explained and offered on check-in. After travelling for 4 weeks, this is not a common experience. (We usually had to ask before given anything). The... more

We found this hotel was a fantasic location to stay at, and the hotel and staff were brilliant. As every one has said the views from the pool over the bay of Naples are spectacular. The food was o.k nothing to complain about. All the staff were friendly and helpfull, and although we are skint, we still managed to tip... more

From the moment we arrived at Art Hotel Gran Paradiso, we were treated as part of their family. Amazing hospitality, with no request big or small, being too much to ask. From finding us alternative accommodation and personally driving us due to an earlier arrival than initially booked to tour advice, arranging drivers for day trips, recommending the best and... more

This hotel is situated on a hill overlooking Sorrento and the bay of Naples with the Vesuvio vulcano. The view is excellent by all standards and perhaps the most noticable thing about this hotel. The hotel is clean and rooms are modern with spot lighting. The only drawback was the very much too small TV in our room. Breakfast is... more

I am 24 years old and am a Senior Account Developer for Google. I provide this information, not to brag, but so that you understand the reason for the nature of my post. I stayed at the 'Art' Gran Paradiso Hotel for 1 week with my fiancee of 25 years old. The stay was disapointing to say the least. This... more

My husband and I stayed at the Gran Parasdiso on our honeymoon at the end of Sept/beginning of October 2009. From the moment we arrived we were treated exceptionally well by all of the staff. Our room was fantastic, we did upgrade to a sea view when we booked. The room was basic to some, no tea/coffee facilities/fridge, but we... more

We are just back from a fortnight in the Gran Paradiso,Sorrrento. Had a lovely relaxing time and could not fault the service provided by the restaurant staff in particular Guiseppe the Maitre'De and our waiter Michel. The hotel looks somewhat dated from the front aspect, but has a funky modern interior in all main areas and great art work. The... more

Just back from 2 glorious weeks at Gran Paradiso Hotel,only 3 slight moans 1- Bottled water in Hotel is 3 times the cost of petrol or diesel at approx.£15 a gallon. 2-The Hotel needs to upgrade its in -room facilities,no tea or coffee making. 3- The Hotel needs to upgrade its in -room entertainment,only CNN in englishall other channels in... more

OK...let me just state one point, im not the sort of snotty person who expects the best, not by any means, but i believe in value for money and courtesy. I'll first of all go through the bad points. Me and my wife paid for a balcony room with a sea view. After arriving at the hotel and being told... more