This hotel seemed nice when we first arrived, but after a while we saw what the problems were. Although I must state that the staff were fine, no problems there. The downstairs level was fine, but that's where the weddings took place. It's when you go up a level that the problems were, dowdy furniture, and decorations. Bathrooms not well... more

We spent 2 weeks in room 106 opening onto a large terrace, our adult daughter was in a double room close by. My husband is disabled and the staff could not have been more helpful or accommodating. Nothing was too much trouble. Although there is a lift, 5 shallow steps had to be negotiated to reach this. There was always... more

Recently back from a 7-night stay. I was there with a small group; hotel does seem to cater somewhat to group business, as many guests seemed to be with groups. Guests were a mix of North American and European, many seniors, as well as many guests attending weddings. I lucked into a room that opened onto an enormous terrace shared... more

This hotel is fabulous. The staff are courteous and friendly,and efficient. The views from the back bedrooms and terrace of Vesuvius and the Bay are stunning. The menu is top with sea bass and king prawn available as part of a standard package holiday half-board. The car-park works on the road side of the hotel have ceased again and the... more

Stayed at the Europa about a year ago. Just saw this spot to post a review about a week ago so here goes. I have lived in a tourist area and worked in the Hospitality Industry for a number of years. The Europa Palace has a spectacular setting and is a beautiful hotel. Great view, lovely deck area, dining room... more

We had our wedding reception at the Europa Palace in September and had the most amazing day! We stayed for a week aswell in a junior suite looking over the bay and Mt. Vesuvious, unbelievable views, we had 3 balconies and the bathroom was huge! no shower, just a tub but we didn't mind. The wedding reception itself worked out... more

The hotel and its gardens are beautiful, and if you're lucky enough to get a sea view room set into the Sorrentine cliffside (as we were), then the views across the bay of Naples and Vesuvius are simply stunning. That made the holiday for us. I have to agree with other reviewers that some aspects of the hotel are below... more

What a waste of money! 4* this hotel is not, if only we had read some of the other reviews before we booked. The hotels location is amazing. Great views close to town and the station, and the lobby and sun terrace give the appearance of a very lovely hotel but this is where it ends. Our room was dated... more

We stayed for two nights at the Grand Euorpa "Palace", and had quite a few difficulties. This hotel calls itself a four star, and I would, by american standards, give it a two star, if it werent for the great view you might get if you're lucky enough to have a room that faces the mediterranean. We booked this hotel... more