Had $$ stolen from locked safe in room. Management denied even when presented with evidence (receipt of bank withdrawal & indications that had been on tour throughout time $$ taken from locked safe) & fact that safe not opening to prior combination & had to be "opened" by management using override function. Inspected safe contents in front of manager &... more

We booked this hotel rather hastily, without reading any of the online reviews. The night before we travelled, we had a flick through this site and as a result of the previous reviews, we seriously considered cancelling. First impressions, thankfully, were quite good. Efficiently and helpfully checked in by the snappily dressed lady on the desk, we made our way... more

excellent location, only a few minutes walk from downtown. Only hotel in our 3 week stay to charge for use of the room safe and charged us 1 euro for a small bag of ice, cheap. There is a nice sitting area 1 floor down. you arrive on the lobby level and then go down to the floors. the room... more

Would never stay at this hotel again. We had a problem with fumes coming into our room. We asked reception if we could change rooms. The receptionist was very rude to us, and did not want to assist. The smell in the room gave me a headache. We also had red stains on our towel - so you can imagine... more

Location is very unique and in walking distance from the main city centre of Sorrento. It is very close to all stores and necessary facilities. As far as accommodation, leaves much to be desired. The bed linen stained yellow, the bed quilt had toe nail clippings all over it, the floor dirty, the bathroom a complete joke. Showers so tight... more

My stay was through a tour from US - Legendary Journeys. The lobby and recreation area were very nice and charming. My room was not. Lots of black and green mould in the bathroom and a sewage stench from the toilette on occasion. The cleaning person did a good job but did not extend to the mould. I will say... more

We (2 adults + 1 child 12yrs) were on a driving holiday and chanced upon this hotel - unfortunately. Our budget allowed for better and we regret that we were too quick to decide. Our room was clean and the view was pleasant but the positives stop here! The light on a sensor in the bathroom was ridiculous, and the... more

We were on a cosmos tour and stayed here for 2 nights near the end of what was a wonderful tour. The entrance and foyers and terrace bar were fine but our room on the first floor was terrible. The room was dirty, bathroom was mouldy, the shower head and lead were green/black and corroded. We also smelt sewerage from... more

We had a comfortable stay at the Hotel Rivage in Sorrento. We thought it had a unique and creative layout with the roof top terrace being the main floor and the hotel rooms located underneath along a hill. We particularily enjoyed all the art and old pictures of Sorrento in the hallways and throughout the hotel. We found ourselves marvelling... more