My husband and I were traveling through Italy on our honeymoon. We arrived into the Naples train station after reading mixed reviews on the city, and well-aware that we needed to pay attention to our bags and our pockets, and quickly slipped into a taxi without any problems. Then we started driving through the city. We could not have been... more

The hotel is in the safest area of Naples located right on the marina but that is about all it has. Naples is a very dirty and unfriendly city. Most of the people we encountered were not very nice. The hotel staff was not very accomodating. Being a gold member and on my honeymoon, I expected to receive a little... more

This is truly a gorgeous place. The room was just gorgeous. The hotel has done a nice job of retaining its historical beauty while also renovating it so that it does not feel dingy. The bed could be better, other than that, the room was literally breathtaking. the architecture was incredible. it is worth coming to naples just to have... more

The Excelsior is in a nice location - there are luxury hotels all around and it's nice being right across from the water. In the evenings, it is very pleasant to walk along the waterfront and the area feels very safe. The Piazza del Plebiscito is very close (10-15 min walk) where you can catch the beginning of the hop-on... more

This is a great hotel if you want the everything. It is a luxury hotel, so you get the best. The one thing is with all the luxury you should get better beds, so if I had to comment on one thing is that the beds aren't that great. They are way better than most places, but I have slept... more

Stayed a few days over Christmas & new year 2007. Very good location, with a view over the bay, so no hemmed in feeling. Nice to walk along the promenade in front. The main town & sights, & train to Pompeii/Herculaneum are a pleasant 15-30mins walk, but plenty of taxis around. Room & bathroom very clean & spacious. Decor slightly... more

What a wonderful experience we had at this hotel. This hotel is a better experience than the Excelsior in Rome (we stayed there first). By the way the hotels are not related. The property is beautiful, is decorated in such good taste. The rooms are spacious and comfortable, some of them have wonderful views of the bay and the surrounding... more

We booked a large oceanview room and were not dissapointed. The room was by far one of the most beautiful hotel rooms we have stayed in. The walls were covered in gold silk fabric and the decor was equally posh. We really enjoyed having two bathrooms and the many windows overlooking the bay and castle. After a day in Naples... more

I am a pretty loyal Starwood guy so I like to stay at Starwood properties, but I had read and heard some iffy things about this hotel. So when I arrived with my wife I was a bit nervous. There was no need. We got a marina facing room that had views of Vesuvius and the sea. The room looked... more