We stayed at the Excelsior in late March 2013. While we found the rooms rather plain, the view to Capri, Mt. Vesuvius and the harbor certainly made up for that. The two sea view rooms we had were large and comfortable with large, clean ( if somewhat dated) baths.Everything else was wonderful. The staff was very pleasant and accommodating -... More

Old worldy type hotel with good and not so good points. The staff were helpful and friendly especially < I think his name was Max, in the bar and the reception staff who were very helpful in tracing our luggage which appeared two days after we arrived. The rooms are not the prettiest but are very clean and have the... More

I would give this place (a 3 instead of the 2 I considered briefly), because they were quick to help rectify a guest-count issue at check in (no fault of theirs- Starwood website defaults to 1 guest when changing searches) Now, to explain the remaining score of 2. One for the location (like the other hotels on that street but... More

This was my first stay ion Naples and only stayed three nights. This hotel was very nice, clean rooms and all of the expected amenities. Beautiful location, right across from the old fort. nice sunrise location for breakfast. I was there in January so there was little activity and few people but the stories of summer sound very interesting. There... More

We chose the Excelsior Hotel based on the reviews on Trip Advisor and was not disappointed. We also upgraded to sea view again well worth the little extra, views to die for. You know you've made the right choice of hotel when you first walk through the entrance It is a definite WOW factor. We arrived very early and was... More

We stayed at the Excelsior over the New Years holiday and were most pleased with the experience. First, its location on the Bay of Naples, across from the Castel dell'Ovo, affords magnificent views of Vesuvius and, at greater distance, Capri. Second, the quality of the rooms, including the public rooms, is excellent. The bedchambers are capacious and decorated in classic... More

With a room with a view on the gulf, one would want to stay there forever. The noise of the city is far away, the sky and sea blue, the Vesuvius and the islands on the horizon. Breathtaking! And it brings memories of old movies... you can almost expect to meet Ingrid Bergman in the lobby. Service is impeccable and... More

Naples is a city of culture, chaos and character, but when you step into the Hotel Excelsior you get the culture and character of a 5* hotel with all the culinary delights expected from a hotel of this caliber. The rooms are clean and spacious with staff that are attentive and helpful. For this, there is no city in the... More

First, class rooms that are clean, spacious and quality built. A beautiful location on the sea and a respite from achaotic days in Naples. I found the conciege desk knowlegeable and helpful. A reason to reccomend to anyone!