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Holiday Inn Naples

4.0 of 5
Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Ranked #98 of 194 hotels in Naples
3.0 of 5 stars 158 Reviews
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158 reviews from our community

    Trip type
Traveller rating
    14
    48
    61
    18
    17
Date Rating
comnen
Moscow
Top Contributor
95 reviews
27 helpful votes
4 of 5 stars Reviewed 20 January 2012

The price was very affordable, and we are priorityclub member - that is why we chose this hotel. Average HI, not better, not worse than others. There are some prejudice about this hotel and location, they are false. One side of the hotel faces business district; modern, nice, empty on weekends, other - some garages, broken buildings, etc. If you... More

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GMManager, Direttore at Holiday Inn Naples, responded to this review
30 January 2012

Dear comnen, thank you for the time you dedicated to comment your stay with us. I wish to thank you for the appreciation of our Hotel and I want to adjust some of your indications that are not correct. Our Hotel doesn’t have any pool. The shuttle bus has the same number of trips to and from the city center... More

RMG2011
Modena, Italy
Senior Reviewer
9 reviews
7 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The inside of the hotel is nice, but the location is rather isolated. In order to get to the city center by train, you must first go to the main train station. The parking is 15 euro per day. The breakfast is 10 euro per person. More

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tonyd150
Stowmarket, United Kingdom
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

I stayed here with a group of friends for one night after our booking at another more central hotel was not honoured - if I ever get to the bottom of whether that was the agent or the hotel it will be the subject of another review......... The hotel is fine from the point of view that the rooms were... More

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GMManager, Direttore at Holiday Inn Naples, responded to this review
13 January 2012

Dear Tonyd 150 thank you for sharing your opinion regarding your stay. I’m happy to hear the positive comments about the Hotel, even if something didn’t meet your agreement. I’m sorry to learn about the impression you had with our shuttle service. The minibus we use is always the same, with no difference between working day and week end or... More

Disgusted17
Royal Tunbridge Wells
Top Contributor
92 reviews
48 helpful votes
4 of 5 stars Reviewed 4 November 2011

The Holiday Inn in Naples has challenges. It is in a strange location if you're looking for a tourist hotel. The commercial district that it occupies is a little way out of town, but don't let that put you off - there is a good shuttle-bus service. Let's point out some of the good points: 1st, it's a Holiday Inn... More

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GMManager, Direttore at Holiday Inn Naples, responded to this review
9 November 2011

Dear Disgusted 17 I thank you for the time you spent to share your experience at the Holiday Inn Naples. The Hotel is almost completely refurbished and the comfort has been improved. We know that the area near the Hotel will be renewed, but we don’t now the schedule of the works. Concerning the door key system, the update is... More

Edrsa
South Africa
Reviewer
5 reviews
10 helpful votes
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Senior couple spent 4 nights. Adeqaute accommodation in clean, large room. Great breakfast. Shuttle bus deposits you at the station or central Naples, very convenient. More

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sephyra
Singapore, Singapore
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed 28 October 2011

We stayed one night here in triple room. There were 2 double bed so there was really no need to have another extra bed. Room was quite small compared to other holiday inn hotels. So is the bathroom although it is generally clean. Water pressure of shower was quite low. Cable tv available which was great. Breakfast selection was quite... More

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L_Costantino
The Hague, The Netherlands
Contributor
19 reviews
11 helpful votes
1 of 5 stars Reviewed 21 September 2011
1
person found this review helpful

Bad quality of the room (the toilet was not flushing properly), bad location (far from the city centre), bad service, bad personnel, useless shuttle service (since the time table is absurd)... We went there only because our flight was cancelled and Lufthansa offered us a night there! We'll definetely never go back! More

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GMManager, Direttore at Holiday Inn Naples, responded to this review
26 September 2011

Dear L Costantino, I am really sorry to hear of your disappointment with your stay at our hotel. I would have appreciated you to contact us immediately so that we could have either fixed the bathroom or assigned you another room. I was also surprised to learn that you were not happy with my staff attitude as on the contrary... More

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Anon_Brit99
London, UK
Senior Contributor
22 reviews
3 helpful votes
2 of 5 stars Reviewed 27 August 2011

This hotel seemed very much suited to the business traveller rather than the tourist. The location was a fair distance from town, with the walk between hotel and Naples center being very quiet. The hotel itself was fine, although slightly overpriced, nothiong special but no major issues either. I would recommend looking for more central propoerties for the same price... More

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aholly
dallas
1 review
5 of 5 stars Reviewed 1 June 2011

Really a good impression overall. Modern Building, refurbished common areas, generous buffet breakfast, much better than some old and dusty hotels I stayed at in Italy! The best tip, ask for one of the newly remodelled rooms. Fresh, large and comfortable. More

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StanleyPune
Pune, India
Senior Contributor
25 reviews
13 helpful votes
3 of 5 stars Reviewed 13 May 2011

My colleague and I had to visit Naples for 2 days and as we had stayed at the Holiday Inn at via Moncalieri, Turin and at Milan, we decided to book at this hotel. As such, to be honest, there was nothing positive about the hotel apart from the large rooms. The reception staff were cold, not co-operative and it... More

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GMManager, Direttore at Holiday Inn Naples, responded to this review
10 June 2011

Dear StanleyPune, I thank you for your report that will help us improve our service. I'm sorry to learn about your experience in our Hotel and I wish to answer to some of your points. It is our policy to ask for the Priority card at time of check out as our system allow us to load information and due... More

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Holiday Inn Naples Also Known As

  • Naples Holiday Inn
Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy

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Holiday Inn Naples
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