Holiday Inn Naples 4* (Italy) - Hotel Reviews

Also Known As:: Holiday Inn Naples Hotel Naples; Holiday Inn Naples Hotel; Naples Holiday Inn

Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy

Phone Number:

Region: Italy > Campania > Province of Naples > Naples

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#34 Luxury Hotels in Naples

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Choose Holiday Inn Naples, a modern 4 star hotel located in the heart of the business district (Centro Direzionale) with easy access from the main motorway (A1), only 3km from Capodichino Airport and 1km from Garibaldi Railway Station. If business will take you into town, leave your car in our secure and attended parking and take advantage of the free shuttle bus to reach the strategic spots of the city. All our rooms are bright, comfortable and equipped with WiFi and wired internet connection. Treat yourself to an Executive stay or opt for one of our spacious Suites and you will be entitled to a wide selection of amenities including free internet and free in house movies and music. If you are visiting Naples for leisure don t go home without travelling to Pompeii and Ercolaneum, the islands of Capri and Ischia or the lovely Sorrento and Amalfi Coast.If you prefer to stay closer don t miss the monumental Maschio Angioino and Castel dell Ovo while taking a walk along the promenade. Back at the hotel you can enjoy real traditional Neapolitan cuisine by choosing between a variety of mouth watering dishes available on our extensive buffet or experiencing the menu of the gastronomic week on stage.A modern conference centre with natural daylight and a health and fitness centre with minigym and sauna complete the range of services on offer for both your business and leisure needs. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, HotelsClick, Travelocity, Venere and Orbitz so you can book your Holiday Inn Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

katie123064

Deadwood, South Dakota

Contributor

17 reviews

9 hotel reviews

Reviews in 14 cities

2 helpful votes

“Overall satisfied”

Reviewed 13 May 2013 NEW

After reading all the bad reviews for this hotel, I was hesitant in booking it. However, it's very close to the airport (25E cab ride). I had booked a king size bed online. But I arrived early and my room wasn't ready yet. The person at the front desk was nice enough to give me a room with 2 queen... More

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Dear katie123064 Many thanks for taking the time to leave your feedback and to have chosen the Holiday Inn Naples. I am delighted to know that you very much enjoyed your accommodation and that you appreciated the cleaning of the room. As you have pointed out our location is strategic, because of the proximity to the airport and the train... More

Jhonny G

Limnoypolh

2 reviews

Reviews in 2 cities

“Good hotel, bad personnel”

Reviewed 12 May 2013 NEW

The service and personnel at the hotel restaurant was inadequate. Same thing at the breakfast too. This is not a Holiday Inn standard. What a pity for this good hotel! We stayed there for three days, but the last day we ate at the tratoria across the hotel.

Dear Jhonny G Many thanks for the time you spent in reporting your experience at the Holiday Inn Naples. I’m really sorry for the bad impression our restaurant staff gave you. I’ll share your information with our Maitre, to request a better attention. We really hope to have another opportunity to invite you at our restaurant. I’m glad that, excluding... More

Amy R

Forest Park, Illinois

Reviewer

3 reviews

Reviews in 3 cities

“Worst hotel experience ever.”

Reviewed 22 April 2013

We stayed here on our last night of vacation after visiting the Amalfi Coast. I cannot stress enough how disappointing this hotel is. Filthy windows, A/C broken, hair in tub and sink area, no free wifi, no wake up call that we requested. Luckily it was so uncomfortable that we were already laying awake when we needed to get up... More

Dear Amy R, Thank you for sharing your experience. I’m sorry for the problems reported, that I agree, should not happen. Concerning the cleanliness I took corrective measures and revised with the Housekeeping Manager the entire cleaning and check process. With regards to the missed wake up call, I would be grateful if you could provide me with the date... More

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Paolo S

Segrate, Italy

4 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“The worst Holiday Inn I've ever been”

Reviewed 18 April 2013

The hotel is conveniently located in the city but this is the only good point. Rooms are small, sheets and dryers smell of cleaning chemical they used to clean them. Resturant cannot offer more than medium quality food and reception is always too busy with crowd of turist groups obliging for long cue for a check-out or check -in in... More

Dear Paolo S, Thank you for sharing your experience.I’m sorry to hear that you didn’t enjoy your stay at the Holiday Inn Naples. I took good note of your comments and I can assure you that all points raised will be thoroughly checked and corrective actions will be taken to improve our service and guests’ experience.With regards to our restaurant,... More

ymmel

Brno, Czech Republic

Senior Contributor

22 reviews

8 hotel reviews

Reviews in 7 cities

9 helpful votes

“Nice rooms”

Reviewed 3 April 2013

Very well maintained hotel with excellent breakfast (note that usually in Italy you wont get much more than coffee and snack for the breakfast). Poor location is counterweighted wit hgreat shuttle service.

See 2 more reviews by ymmel for Naples

Dear ymmel We are really happy to know that you very much enjoyed your stay at the Holiday Inn Naples. Thank you for your positive feedback on your buffet breakfast experience. We are glad that you found our hotel well maintained and that you appreciated the convenience of our shuttle service. I hope we will have the opportunity to welcoming... More

MercyCope

Hollywood, Florida

“Very nice”

Reviewed 1 April 2013

We stayed for four nights in March 2013. I found the hotel very, very clean & the staff was wonderful---special "shout out" to Nunzia at the front desk :) She was amazing ! Yes, the front of hotel is on a narrow rundown street ( not very inviting at all)---nicer in back where it opens onto a large business park... More

Dear MercyCope We are really happy to know that you very much enjoyed your stay at the Holiday Inn Naples. It is lovely to read that you found your accommodation very clean and comfortable and thank you for your positive feedback on your buffet breakfast experience Moreover I am particularly proud to know that you appreciated the courtesy of our... More

CarolPei26

23 reviews

12 hotel reviews

Reviews in 17 cities

18 helpful votes

“Nice one bedroom hotel.”

Reviewed 19 February 2013 via mobile

Rooms are spacious. Hotel are generous with extra beds as two queens size beds and a single bed was provided for three adults. Plenty of space to move around as it was a one bedroom and the bathroom was equally big as well. Quite a comfortable stay after all. Nice modern decor.

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Dear CarolPei26 We are really happy to know that you very much enjoyed your stay at the Holiday Inn Naples. It is lovely to read that you found accommodation very comfortable and you appreciated our decor. I hope we will have the opportunity to welcoming you again at the Holiday Inn Naples. Best regards. Bruno De Caria, General Manager More

James W

Telford, United Kingdom

Top Contributor

74 reviews

21 hotel reviews

Reviews in 37 cities

77 helpful votes

“Hard to rate.. it would be 3.5 if I could!”

Reviewed 30 January 2013

We stayed for three days in January 2013. First, finding it from the airport in a rental car is not easy.... and as you approach you have a sense of foreboding. The area around the hotel is derelict and looks scary...large areas of derelict buildings and motorway flyovers. The entrance is small and poorly signposted and signed, but as the... More

See 2 more reviews by James W for Naples

Dear James W, Thank you very much for sharing with tripadvisor readers your experience at the Holiday Inn Naples. I’m glad to learn, that you found our Hotel a nice place to stay. Concerning the things that didn’t totally satisfy you, I agree with you that the area on the back of the Hotel needs a huge work to be... More

DoesNotGetOutMuch

Los Angeles

269 reviews

138 hotel reviews

Reviews in 101 cities

121 helpful votes

“Near the airport, sort of ... Don't mention the shuttle”

Reviewed 29 January 2013

We stayed here on the last night of a trip to Pompei and Amalfi. We had a 6.15am flight out the following morning. Finding the place is an effort to say the least. The hotel is located to the far end then left outside of an industrial park. Despite being huge, it has limited street frontage or signage and a... More

Dear DoesNotGetOutMuch, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because our staff did not meet your expectations. The... More

tennismomma

39 reviews

25 hotel reviews

Reviews in 28 cities

21 helpful votes

“Good value hotel, particularly if traveling with family”

Reviewed 12 January 2013

I cannot compare this Holiday Inn to others in Europe as it was our first stay at a Holiday Inn outside of the US. We checked in to two rooms for a family of four. Our rooms were fine, could use some updating. Price was right, though. Bathrooms are equipped with multi-use bottles of shampoo and soap and in each... More

Dear Tennismomma DC, Thank you very much for taking the time to share your experience at the Holiday Inn Naples. I’m really sorry to hear about the empty soap and shampoo bottles in your bathroom and I can assure you that corrective measures have been taken to avoid these inefficiency to repeat in the future. I wish to inform the... More

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Holiday Inn Naples Hotel Reviews

Holiday Inn Naples

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