We stayed four nights at the Best Western San Germano. The hotel is undergoing some minor exterior renovation at present, but we weren't disturbed by this work at all. The staff were very friendly (especially Maria and Luigi). Breakfast was included in the price we paid and was a continental buffet style, which was always well presented and included cereals,... more

After 18 month arrived again to this hotel.Very clean and big rooms, front desk very helpfull expecially Stefano, poor breakfast for a 4 stars hotel, the 2 guys from the restaurant forgot how to serve the guests more

My job assigned me to live and work in Italy for 3 years. In the process of finding temporary lodging, I randomly selected the San Germano, which turned out to be walking distance from my place of work. Fate could not have been kinder to me. For the next 2.5 months, the San Germano hotel was my home and the... more

The hotel met my expectations in terms of room standard and friendly service. more

We have just received from a 3 day stay at this hotel. It is advertised as a 4 star hotel, but having stayed at many hotels worldwide, I would struggle to award it 3 stars. On arrival friends we travelled with were given a room that wasnt cleaned from the previous guests. The y were then given a room in... more

Many of the comments posted here are valid. This is not a hotel I would recommend. Here are my comments: - The staff is terrible; downright cold / borderline unfriendly; - The rooms are not well-cleaned: bathroom sink had hair "remnants" from whomever had shaved there last; - Common areas are not well-cleaned; - Paper-thin, old, scratchty towels; - Worst... more

One of the unfriendliest hotels we've stayed in. The front desk was atrocious - manager went beyond unhelpful to downright rude, our camera mysteriously disappeared as we were loading bags into the car, the swimming pool attendant advised us it was the law in Italy that we had to purchase swimming caps from him (a lie) and the shuttle bus... more

I spent 2 nights there with my wife. But I have to admit that it was not very nice. It is in the middle of nowhere! First the hotel is quite far away from the city and the airport! There is a shuttle to the city but it is quite unflexible! You have to return to the hotel at 18.30!... more

Spent 3 nights here with my husband.Good hotel,good breakfast (plenty of variety) Clean room of good size and bathroom spacious and clean.No real atmosphere there.... no night life etc. Desk staff friendly until we declined their offer of tours of the area.Then they immediately became indifferent to us and barely greeted us after that!Hotel very far out from city centre,bus... more