Sited in Via Partenope overlooking the Castel del Ovo, the hotel is in a prime location. This "belle époque" building has a grand reception area and well decorated and appointed rooms. However, despite all this, the Hotel is a disappointing experience. The majority of the staff appear to be disinterested in their duties. Breakfast service ranges from merely adequate to... more

We stayed in this hotel for 1 night as a stop over from Romes to Capri. We were quite worried about where to stay in Naples because of all the not-nice reviews we had read. We decided to play it safe in Naples and go to a nice area even thought it would mean paying more. When we got off... more

I cannot comment regarding the value for money - I don't remember how much did I pay. Location is great: (1) beautiful window view (if you get 5th floor senior suite), (2) walking distance to the old city. Castel dell'Ovo is next door, with all the bars and restaurants, opened most of the night. Two things to consider: (1) it... more

The hotel is in a great location, right across from the Castle. It is close to restaurants and not far from other sites. I did expect more from the hotel, know that it was supposed to be one of the best in Naples. I believe the rooms can use some upgrading. There is one small closet, not much room to... more

hotel room was very nice as was view. staff very attentive and polite. food in restaurant exceptional. about a 10 - 15 minute walk to attractions. difficulty in getting information about touring, staff insistent on pushing bus tour that was expensive and useless. would have seemed logical if they just told us a good itinerary. it seemed that they may... more

My husband and I spent three nights here (he was attending a meeting at the Royal Continental Convention Center, just a block away) in late April. We reserved a sea-view suite with balcony via Expedia for 238 Euros/night, a slightly reduced rate with their pre-pay no refund plan. The hotel is located directly on the ocean overlooking the Bay of... more

Located in front of the small leisure port and small castle, near excellent restaurants, the hotel is ideal for a couple or for business. Our suite was big, clean and the bathroom furnished with big bath and all the amenities. A very pleasant stay. more

We spent four lovely nights in a beautiful room overlooking Vesuvius and the Castel dell'Ovo and the marina. Reception and Concierge staffs were very helpful and most friendly. The front desk provided lots of support with restaurant reservations. The room was large, clean and well furnished. Had a large, flat screen television. (We found a proposed 4-Euro charge for music... more

The concierge didn't bat an eyelid when we wandered into the hotel's marble foyer, in crumpled clothes and dragging old bags after a week's sailing. He still smiled at us the following day when we returned from a trip up Vesuvius and round Herculaneum, dressed in shorts and sandals, covered in volcanic dust and slightly sunburnt. They upgraded us to... more