Five star hotel? I think not. Beware! What Grand Hotel Santa Lucia lacks is hospitality, integrity and security. I had the displeasure of staying at Grand Hotel Santa Lucia ("Santa Lucia") with my fiancee on December 13, 14, and 15, 2011. On the second night of our stay our hotel room was broken into and so was the room safe.... More

I stayed in Naples for over two months while training with Alenia Aeronautica and spent the whole time in the Santa Lucia. Pros: The view across Via Partenope is amazing. The hotel is located right on the waterfront and at night the lights across the water are amazing. Also, it is one of the most modestly priced hotels in that... More

I have stayed twice, the hired is nice but a little old, need renewance but overall is a convenient hotel. Perfect view and good breakfast. Good value fod money. More

Stayed in a senior suite room for 4 nights holiday. We found all of the staff very friendly, efficient and polite. The room was clean and had a great seaview of the bay looking onto Via Partenope and the Castel del'ovo. The room was equiped with electric blinds which blocked out all noise and light so you can get a... More

Spent 2 nights at this hotel while travelling around Italy last summer. This hotel was a surprise - it was located on the bay of Naples near the boardwalk close to many resturants and ports for trips to a few italian islands. The room was inexpensive and spacious. Service was great - our safe didn't work when got there and... More

I expected to have a clean bathroom and a nice bed to relax in after a long trip from Japan, especially considering the price I paid. Instead I got filthy bathroom, a tatty room and a very "improvised" unconfortable bed... The next day the staff didn't offer to change my room and neither apologized... Never again. More

We had a very unpleasant experience at the “Grand Hotel Santa Lucia” in Naples Italy My fiancé and I had reserved a room for 2 days from Jan 1 to Jan 3 2011 at the “Grand Hotel Santa Lucia” for 230euros per night. THE ROOM After checking in the afternoon we quickly left our luggage in the room and soon... More

I have read many reviews before deciding to which hotel to choose. Unfortunately, some of them seemed to be biased by the condition of the city: an unfortunate combination of an amazing, surprising city and people from one side with a disastrous management and violent people on the other side. The city is a treasure, possibly one of the most... More

My husband and I stayed four nights in this hotel. We had visited Naples many times prior to this trip and also had stayed at a couple of other hotels in the area. We chose Santa Lucia this time because it is an old and smaller-size hotel located in the area we really like and also because it has been... More