We were placed in this hotel by its sister hotel for two nights. On arrival we were shown to a small scruffy room containing a bed and two bedside cabinets. On complaining I was told the hotel was full. When we complained the air conditioning did not work they suddenly found us another room. Room 107 is next door to... More

I was offered to stay in Chiara Hotel in Napoli in April 2012. I returned in this Hotel with much pleasure in May 2013. What I do like most : it is the most accurate formula of a charming hotel (which means Hotel de Charme), not too luxury, not too big, not too formal. It is the kind of very... More

I just spent three nights here. Thanks to Claudia and her communication skills when I was trying to find the perfect hotel in this area. She provided me with details and paid much attention to the questions that I had. The rooms were exactly as described, the location could not have been better. The manager Pietro went out of his... More

We stayed two nights at the Chiaja de Charme. I found the staff to be extremely helpful and pleasant at all times. This was by far the best attribute. Our room was fine, but only had windows into dark, enclosed air shafts. The beds were comfortable and everything worked fine...it's just that an "internal" room isn't too good. The breakfast... More

I have been a regular visitor to this hotel for the past few years and I have seen it grow from a B&B with about ten rooms to a hotel with over 30 rooms. The rooms are attractive, the staff are friendly and there are many familiar faces from the time when the hotel first opened. The rooms now have... More

We stayed here for one night before flying home from Naples today. We found the location to be perfect, with the hotel's setting on a pleasant shopping street in Naples located near the harbour. The location was perfect for our arrival by hydrofoil from Sorrento. It is also in easy walking distance to the historical sites. We managed to spend... More

Stayed here over the weekend. Awesome city. Awesome location of the hotel. Receptionist deserves recognition. A big 5 for her. Helpful and serviceminded. A big 0 for the two guys in the breakfast area. Seemed annoyed that there were people eating breakfast and had no sense of service. Breakfast area was also small and we had to wait to get... More

I can't overstate how delighted I was to stay in this hotel. I was in Naples with a group of university students, staying at a hostel. The hostel is delightful, but didn't have a mattress firm enough for my screwed-up back. So after a hard night there, I started searching for a new place. When I showed up at the... More

This is an interesting place? on the first floor of a once villa. The room we had was nice but overlooking to the inner Hof,, so a little depressing. The staff were very friendly, giving us tips where to eat and what to do. _Naples is a fantastic place, so go a see it!