We had booked and payd the hotel 10 months before our vacation and had the confirmation number. When we got to hotel, only one from four rooms were available. The old guy at the reseption didn´t speak english and just threw us out, without helping us to get compensatory accomodation. He also lied that there is another hotel with same...
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We are a mature professional USA couple who stayed at this hotel in Rome Italy for 4 nights beginning 9-28-2009 and were shocked by a number of issues not previously encountered on our 22 day European trip. The hotel first is very hard to find being marked only by a green door and a button with H2000 noted on it....
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Well equipped clean bedrooms, with air con, in an excellent location right in the centre of Rome within easy walking distance of the main rail terminal and tourist attractions, such as Trevi Fountains and Spanish Steps. Access is unusual as reception is only apparent after entering an outer doorway with intercom. On the whole a very acceptable base for central...
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