We arrived early; room not available, so we're advised to return at 14:30, which we did. Room still not ready. Escorted to lounge, where we were offered drinks on the house. Ordered three diet Cokes. Got charged 8 Euro each for the Cokes at checkout. Had difficulty getting concierge or front desk response during stay. On the plus a star...
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- Westin Rome
- Westin Excelsior Hotel
- Rome Westin
- Excelsior Rome
