The hotel is "Rome style", i.e. classical style. So if you enjoy zen, modern and minimalistic hotel, don't go there. The hotel is huge and it is quite a challenge to find the room the 1st night. I found the carpet on the floor a little bit old and the shower section could be renewed. Other than that, no complains.... more

Spent Labor Day weekend (Spet 3-7) at the Westin Excelsior and the hospitality was fabulous. Before my trip, I sent several emails to the hotel concierge to help books reservations, put in a request for a Starwood points upgrade and also to add a friend to the booking. The Concierge made all of my requests and answered my emails within... more

My teenaged son and I stayed here during his spring break and it was impressive. The location was great for seeing the Via Veneto and Borghese Gallery but not for much else. That said, the spa is excellent, the service sublime, and if you want to impress someone, this place will fill the bill! We had 15 foot ceilings in... more

My husband and I traveled to Rome on a company trip. The part of the hotel where we stayed had room keys that are the kind that swipe. Our room keys did not work on several different occasions. Each time that this happened, I was required to show photo ID and I was questioned. I was dressed professionally and treated... more

We chose the Excelsior because the St. Regis was fully booked. We were told that the Excelsior was a sister hotel and since we had such a wonderful experience last year at the St. Regis, we decided to give it a go. The problem with this hotel is not the lobby, the rooms, the facilities--it is the grumpy service. We... more

Stayed at the Excelsior for three nights. Hotel is situated next to the U.S. Embassy on Via Veneto. Was able to walk to the Spanish Steps, Trevi Fountain, Pantheon, and Colosseum from hotel. Nice high end shops surround hotel. Staff speaks english and is very helpful and friendly. Was upgraded to a Grand Luxe room. Movies are pricey at 18... more

Mostly stay at Westins when we travel. After looking thru tripadvisor it seemed that the Excelsior was a good option. Let's be honest - centrally placed roman hotels are never "great" - we can only hope for rooms that are more than 20m2 and no rodents. ;) The Westin does indeed look very nice from the outside. The style is... more

Room: my room was in a nice size. with a comfortable king size bed. plenty towls, cushions etc. available. a desk, two chairs with a table. Futniture are "old fashioned-style" with a baroc look. all in all the standard is maintaned and nice. The bath was in a comfortable size with nice marble tiles. very clean. beds are prepared for... more

The Westin Excelsior is in a lovely location in Rome. Short walk to museums, parks and Spanish Steps. Our room was nice, but a bit in need of updating. The biggest complaint I had was noise. Our room must have been near a local bar as the music from the bar went on until late in the night. Over and... more