We have stayed at this hotel many times. It is in a quiet location and on the famed Via Veneto. Close to Spanish Steps. Taxis at corner. Luxury at a price. Somewhat tired hotel. Good staff. Terrific bathrooms and exercise room. Pricey food. more

We need a hotel to stay in before our tour started. I looked around for a good mid-range hotel, and found that some places that I wanted to book would not book only one night, plus the fact that we were three in the room (my 8 year old son was travelling with us) made it very expensive in certain... more

The hotel is in a very good location. Within walking distance to the Spanish Steps and several other significant areas depending on your fitness level. It's true the hotel is beginning to show its age in some areas. The carpet in our room needed to be replaced and the furniture could use some updating but the bed, linens and bathroom... more

My husband and I stayed at the Hotel Excelsior for 3 nights while in rome and were not impressed. The charge top dollar and we thought it was way over-priced and over-rated. The hotel staff was slow and not overly helpful in getting things done as requested. The hotel is in the nicer, quieter part of town, which is great... more

The hotel probably was very nice in its prime, but is in need of some updating. One indication is that after evening showers, the kids feet became instantly dirty again after walking on the carpet. Rooms are roomy and have classic decors. The bathroom was large, but also suffered a little bit from lack of bleach (or maybe the plumbing... more

This review has been updated to correct erroneous star ratings. I have requested removal of the original review. I had some concern about staying at the Westin Excelsior after reading the reviews. I stayed at this hotel for 3 nights. We arrived at the hotel at 8:30 am. The room originally planned for us (top floor, street view) was not... more

As many have noted, this is a very expensive, high-end property. I think it was great for us due to the location and because we were also using points for our 3 rooms. Service was outstanding, if somewaht formal. We never ate at the restaurant, so can't comment on that. The rooms probably could use a little spiffing, but ours... more

on my second stay at this hotel in 3 months. i'm a demanding guest and was happy to return. the excelsior is a proper deluxe 5 star in the traditional sense, not a dusty/quasi-5star with a fancy old name like most of the hotels on via veneto. it's traditional elegance might not be for everyone, i usually go for modern... more

If you are looking for a lovelly hotel, so you have found a great place. But be aware, the service is really bad. The staff is really unhelpfull and unfriendly. more