We have just returned from a 4 days break at this hotel. I chose this hotel due to its proximity to Termini station and the fact that it had, mostly, good reviews on Tripadvisor. There were 2 male receptionists when we checked in. I wasnt made feel welcomed at all, they continued to speak in italian between themselves and never... More

Not quite what I expect from a Four Star hotel but overall very better than most that saw in the area of the Termini station. Beds were comfortable and the room was spacious. The bathroom was a little small but to be expected in Europe. The Hotel is starting to look a little dated. The staff were very helpful and... More

Hotel is overpriced and service quite bad. Receptionists are inattentive. Was queuing to check in and few other people came in after me and they got served first as they did not bother to queue just came up directly to reception desk. Receptionists did not seem to care that I anybody was waiting in the queue. Same thing happened when... More

I had a wonderful stay at the Metropole on a solo trip to Rome last December. I arrived at the central train station and had just a short walk from there to the hotel itself. The check-in staff were very helpful and friendly which was a relief after a 7 hour flight delay. My luggage was also delayed so during... More

Yet again I used Tripadvisor extensively when choosing hotels for our trip to Europe. I was looking for a hotel within a close vicinity of the Rome Termini 450meters that was highly rated. This hotel was great and newly refurbished. The room was large and the bathroom superb. The room had a mini bar. We booked with breakfast and the... More

We enjoyed three nights at this hotel. Our room was at the side so was quiet. The aircon worked, the room was spacious, clean and comfortable, and the buffet breakfast was first rate. All the staff we dealt with were friendly and helpful apart from the bar where service was slow and patronising, which perhaps explains why hardly anybody used... More

Pro: location near the train station makes it easy to get around. Con: Anemic A/C. Only had one pillow of the kind we liked left. Staff was professional but not very helpful. Nice lobby. More

Stayed five nights on honeymoon and were really impressed with the quality of service received from the reception desk staff, housekeeping and the waiting staff at breakfast each morning. Our room was spotless and had shower over bath and very efficient air conditioning and was very peaceful at the back of the hotel, overlooking the central roof. We were delighted... More

We stayed here for three nights after a cruise and had been a little concerned by some of the poor reviews of this hotel. However we found it was a great hotel. Very modern and clean. We arrived very early at 10.30 in the morning and found the we could check in straight away. The room was really nice on... More