I spend 3 nights at this hotel. It is centrally located only 2 minutes walk from central station "Termini". I had a double room for single use. The room was clean, there was absolutely no noise, very nice bathroom, comfortable bed. The only negative thing is that the hotel staff could be more friendly. more

We had read mixed reviews about this hotel. we stayed 4 nights. our general comments are: Overall, it was ok but did not stack up to other accommodation on our trip through France, Italy and Greece. * the rooms were refurbished, however some aspects were poorly done - though were spacious enough, large beds and new tvs etc * no... more

A party of 15 of us stayed in the hotel for a long weekend in Sept 07. Overalll we had an excellent time. The city was great and we were very impressed with the hotel. To be honest I had read a few bad reviews of the hotel before the trip but am happy to say that I had no... more

Just came back from a long weekend in Rome where we stayed at the Best Western Universo. Located just a couple of blocks from the Stazione Termini, it was really well located ro take the metro around Rome. The hotel is newly renovated but the rooms are quite small and there's not much storage for your luggage and clothes. Especially... more

My husband and I stayed there for 7 nights (Apr 2008). There are some positive things, but also some really annoying things about this hotel. The negative points are: 1. The hotel is near a very central avenue, so sometimes it got a little difficult sleeping at night with all that noise. 2. We expected a more decent breakfast from... more

The Best Western Universo enjoys an excellent location in Roma. The entrance is not on one of the busier streets so it's safe to walk around the immediate area without the threat of heavy traffic. There are numerous small restaurants nearby - all with moderately priced tourist menus. The walk to the Termini Station with it's large bus terminal is... more

We recommend the Best Western Universo Hotel in Rome. Our stay there was very satisfactory and we actually extended our visit from 6 to 11 nights. The location is good - three blocks to Station Termini which has easy access to bus and train transport. There are several cafes and restaurants in the vicinity and good shopping is an easy... more

We found this hotel to be well located and absolutely beautiful. Our room had been recently renovated and had a lovely flat screen TV, huge bathroom and amazing lighting. We found the staff at reception to be very helpful and friendly. Breakfast was superb, with a large range of hot and cold food. Would definitely return here. more

As promised, we returned to Best Western Universo for our return visit to Italy! We stayed at the hotel for 3 nights, once again and had a great time. Service was excellent and we had no complaints. We stayed in room # 541, located on the 5th floor. The room has been recently renovated and we loved it. Flat-screen TV,... more