We spent four nights in this hotel as part of a Riveria trip. Our room was lovely, spacious, clean and a large bathroom. Breakfasts were poor, how can Italians serve up grey coffee? And tinned fruit in a country bursting with fresh was an insult. Some staff were really good and others, particularly the male manager, couldn't raise a smile.... more

I normally try to book hotel with a budget near 150€ and four stars. And my review is centred with the PRICE vs QUALITY of service. Web of reservation: BOOKING.com Stay: 2 working days My Check In: 14:00 My Check out: 9:00 Staff: 1-10 = 7 > friendy staff and all speak english Services: 1-10 = 5 >only 5 because... more

After reading some of the reviews about the Grand Ritz, I was worried. We took a large group of people to Europe and this was one of our stops. We were pleasantly surprised. The rooms were clean and appeared to have recently been remodeled. One of our group members had a very large room with a wrap around balcony where... more

The Lobby it's nice but the rooms are terrible, this is not what you expect from a 4 stars hotel! I was in a double room with a single occupancy and they separated the beds, my bed was very, very small and I'm not a giant. The heating control was broken, the lights decided to turn on twice during the... more

Avoid this flea pit at all costs. It's years since it was remodelled and is decorated in a hideous, dark, gloomy style. The bathrooms of all 3 rooms we stayed in stank of, well, effluent (the drains, clearly), the showers leaked (mine soaked the carpet of my room's entrance), mould was evident on the shower tiles, the beds were hard... more

This was a great hotel stay, in a very nice room (best in my Europe stay), with a courteous and helpful staff. Good value for my euro. Great complimentary breakfast. Super quick public train & bus into the city center. Fabulous little pasta and pizza place on the corner next door; best food I ate in Italy all week!! All... more

Like others I have just read reviews by, we were directed from the Ritz reception to another hotel along a hallway called the Regent. The room we were shown had two single beds instead of the double we booked as well a a burst fold away single bed in the corner in lieu of a chair. the second room was... more

We have just returned from Rome on a 5 day Pilgrimage and stayed at the Grand Ritz Regent Hotel, Plaza Ecluide. The Reception staff & Restaurant staff were very accomodating to all my 31 Pilgrims needs and very pleasant throughout our stay. Although we were a little out of the tourist area, it was not difficult to reach the Vatican... more

Visited this hotel over Easter and found the hotel staff very helpful. Our room was changed with no problem as we found our safe did not work (this was done within 5 mins of us reporting the problem) Room very comfortable beautifully decorated with fabric wallpaper and luxurious drapes.Bathroom very adequate with shower and whirlpool bath. Hotel is approx 20... more